Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,417 Reviews)
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Super FAST EASY AND FANTASTIC CUP OF COFFEE
on November 19, 2022
Posted by: StuffForGuys
from Ramsey, New Jersey
I bought this machine 1-1/2 months ago. What an awesome machine, easy, fast and brews accurately every time. I LOVE❤️ it!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Highly recommended!
on November 18, 2022
Posted by: Chloe245
Boy am I so glad my daughter talked me into buying this. Now I am enjoying my triple late, she loves ice coffees and we can have it all without running to a coffee shop. Just get you favorite Vertuo coffee and press the button. The flavor and aroma is unbeatable and yes it is hot!!! My Nespresso VertuoPlus came with milk frothing unit. Now coffee making is a breeze before work and after. Forget others (I’ve tried and coffee was never hot) this will definitely be a winner in any house.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee great service
on November 16, 2022
Posted by: mdmqb22
from FL
[This review was collected as part of a promotion.] Delicious coffee made fast, great service as well.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very satisfied
on November 14, 2022
Posted by: LDC
from St. Louis, MO
[This review was collected as part of a promotion.] I replaced my drip coffee maker and moka pot with this new machine. Very convenient and makes great coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My Nespresso
on November 14, 2022
Posted by: Gbrown
from North Bend, OR
[This review was collected as part of a promotion.] I just got my new Nespresso Plus in white, i love it along with the new sample flavors!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The Perfect Upgrade
on November 14, 2022
Posted by: Great Upgrade
from Charleston, SC
I was introduced to VertuoPlus while on a business trip. VertuoPlus Deluxe was an excellent start to the day. Makes a perfect cup every time. So much quieter than the original espresso units. When you start at 4 a.m., and others are asleep this is a quiet and efficient system. I will need to buy several for home and traveling away from home. Love at first cup.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Don’t recommend, leaks water everywhere
on November 11, 2022
Posted by: M
Bought this machine a week ago, unpacked it and the pump was broken. Water leaked everywhere, nespresso replaced the machine. Got the new machine three days later and the new one also leaked all over the place. Haven’t been able to even try the coffee. Maybe third times the charm?
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , November 12, 2022
Thank you for your review. We are dismayed to learn your Vertuo Plus did not meet your expectations. If you need assistance with your Vertuo Plus Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use and fun to pick your next flavor.
on November 11, 2022
Posted by: JiaGee
from Indiana
I've had this for about a week and I am loving everything about it. It is easy to use, the quality is more than I was expecting (due to other brands that use plastic coffee pods... will never revert to that again). I was super happy that it came with a brother and it works amazing. The first cup of espresso was a success and it was so easy. Making others drinks is also just as easy. My whole experience has been very positive and I ordered the capsules and recycling bag and the process was super smooth. I would rather invest in this than keep buying coffee everyday in the coffee shop. I think the taste is just a good. I love that it is automatic when lifting the lid when you go to put the capsule in and as it lifts up, you hear a "plink" which is the previous capsule being lifted out and sent to the used capsule deposit area behind it. It holds quite a few of them before you have to empty it. It did get a bit clogged with a couple of capsules blocking the chute , but it was an easy fix and it only happened once. It's not a big deal to me. The capsules are clean and I look forward to recycling them.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA