Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,417 Reviews)
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Best coffee and great service ❣️
on November 30, 2022
Posted by: Kel
from Henderson, nv
[This review was collected as part of a promotion.] Enjoyed the coffee twice everyday, please add more flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features great look!
on November 30, 2022
Posted by: DavidS
[This review was collected as part of a promotion.] I bought the new machine to color match our renovated kitchen. We have always been fans of Nespresso and this look has added to that!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Lovely for small NYC apt kitchen
on November 30, 2022
Posted by: HootzieB
from New York, NY
[This review was collected as part of a promotion.] Love the navy - the compact size as well as the options for coffee. Espresso to Gran Luongo and coffee is delish !
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
All about Nespresso
on November 30, 2022
Posted by: Cscoffeelvr
from Pennsylvania
[This review was collected as part of a promotion.] Best coffee machine I ever bought! I wish I would have bought one sooner.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Never a disappointing brew.
on November 30, 2022
Posted by: Paul
from Baltimoe, Maryland
[This review was collected as part of a promotion.] I have always enjoyed the variety and depth of flavor of the virtuoline pod selection.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great store- good representative
on November 30, 2022
Posted by: Lani
from Albany, NY
[This review was collected as part of a promotion.] Appreciated the variety on hand the story layout and design made my purchase easy.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
In LOVE!!!
on November 29, 2022
Posted by: maggie22
from Nashville, TN
I absolutely love my VertuoPlus! Was nervous I wouldn’t know how to make good coffee but Nespresso makes it super easy and my coffee is amazing! Better than Starbucks! Can’t recommend it enough!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Started leaking water within 3 days.
on November 28, 2022
Posted by: roxana
from Dallas, TX
I got this machine delivered on Friday, used it two times over the weekend and on Sunday the water started leaking from under the machine not near the water tank… under the machine. I tried making a cup of coffee just to see what would happen (&tbh because I needed coffee) & the water just started to leak faster.
I called customer service and they’re replacing it, will update my review then.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, November 30, 2022
Thank you for your review. We are dismayed to learn about the leaking issues you have experienced with your VertuoPlus machine, and we are glad to hear that you were able to speak with a Machine Expert regarding a replacement.
If you have any questions or concerns about your new VertuoPlus machine, please do not hesitate to contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
If you have any questions or concerns about your new VertuoPlus machine, please do not hesitate to contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA