Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,417 Reviews)
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
amzaing device t=in the holiday season
on December 12, 2022
Posted by: Sandra
from Forest Hills, NY
[This review was collected as part of a promotion.] I got my Nespresso from my. son for my birthday during the holiday season, and ever since my first pod of coffee it's been an amazing experience and I love my Nespresso machine. and I don't know what I had done for coffee before that.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee
on December 12, 2022
Posted by: JesseJ29
from Phoenix, AZ
[This review was collected as part of a promotion.] Had an older nespresso machine and tried switching to drip coffee, but the flavor and variety of nespresso brought us back. This new machine is great and it’s hard to beat the taste of these vertuo coffees.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
love the coffee
on December 12, 2022
Posted by: disey
from Va
[This review was collected as part of a promotion.] My husband started drinking your coffee while staying with my daughter.I bought a machine and have been drinking nesspresso for over a year. I only drink decaf, wish you had more flavored in decaf
I would recommend this to a friend!
Response from Nespresso USABy Tara B, Customer Service, December 13, 2022
Thank you for your review. We are thrilled to learn you are enjoying your Vertuo Plus machine. At Nespresso, our goal is to provide all our customers with complete satisfaction. We always appreciate when Club Members take time to share their experiences and suggestions with us, as both positive and negative comments are our most powerful tool in assessing our performance and products. We currently offer 3 Decaffeinato blends, which are part of our permanent line-up. We offer a Coffee size, Lungo size, and Espresso size capsule, however, we take in consideration our customers demand, as we continue to reassess our current line-up.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome
on December 11, 2022
Posted by: SRQ
from Sarasota,FL
[This review was collected as part of a promotion.] Taste great and easy to use. Lots of options and seasonal flavors. Sleek look
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Always great coffees
on December 11, 2022
Posted by: KT
[This review was collected as part of a promotion.] Love the ease of use and the variety of coffees as well as having the opportunity to make cappuccino at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on December 11, 2022
Posted by: lbsah
from Bedford, NY
[This review was collected as part of a promotion.] Perfect for a quick cup of coffee or espresso. The machine is easy to use and there are so many delicious flavors to choose from.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My New Personality
on December 10, 2022
Posted by: Jessicastarz17
from Scottsdale, AZ
[This review was collected as part of a promotion.] I bought a nespresso almost a month ago and it is seriously the best thing to ever happen to me! I’ve already saved so much money not buying coffee out & It feels really good! I genuinely look forward to making my coffee everyday, and I love watching it brew! It’s fun
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Machine started leaking
on December 10, 2022
Posted by: Jazz R
from New Jersey
Product started leaking after 2 years and can’t be repaired
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, December 12, 2022
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoPlus machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the noise issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA