Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6 out of 5
4.6
(7,417 Reviews)
Open Ratings Snapshot
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product. 
(
3,274 out of 3,792
)
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Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4 out of 5
4
Improvement Over The Original Vertuo
on December 15, 2022
Posted by: czachos
from Seattle, WA
[This review was collected as part of a promotion.] Overall I like the machine. I like the color and sturdiness of the device itself. The water container allows for more H2O, but it feels kind of cheap (plus the cap can be hard to get off). My main issue with it is that the top of the machine needs lots of room to open and close, and the cabinet it sits under is too low (so I have to pull it from under the cabinet everytime I add and remove a pod). If you have high cabinets or open space, you're good.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great Coffee Machine
on December 15, 2022
Posted by: Tat35
from Texas
[This review was collected as part of a promotion.] I used a Nespresso Virtuo machine for the first time at work and it was amazing! The coffee flavor is just the right amount and so smooth!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Amazing
on December 15, 2022
Posted by: GP4
from NC
[This review was collected as part of a promotion.] I bought this for my office at work and it’s amazing! Color is very pretty!! Highly recommend whether you want it at home or your office
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
My first luxury machine!
on December 14, 2022
Posted by: LilyLurid
from Dallas TX
[This review was collected as part of a promotion.] This machine has been an exquisite experience. I am beyond elated with the ease of use and amazing quality coffee and crema! This has been the best purchase of my year!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love it!
on December 14, 2022
Posted by: Missy
from Oregon
[This review was collected as part of a promotion.] So easy to use, makes amazing cappuccinos and americanos.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
My new morning go-to!
on December 14, 2022
Posted by: Momelco
from Denver
[This review was collected as part of a promotion.] I finally broke down and purchased my first Nespresso machine thinking I’d use it on occasion to supplement my normal coffee maker since I drink a ton of coffee. It has since taken over - in fact I haven’t used my other coffee maker since. I bought the matte black vertuo deluxe and absolutely love the color.
I love the features - the bigger water reserve, adjustable water tank, and capsule container that can be removed on both sides.
When purchasing any machine you receive a coffee sampler pack to taste different roasts, which is a great way to start figuring out what you do and don’t like. I wish they always sold sampler packs so you can taste more options based on roast or flavor versus having to buy an entire sleeve that you may not like. The boutique offers free tasters but they have a very limited selection on what you can try. Just something to consider if you’re trying to limit additional costs.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Limited Virtuo flavor choices
on December 14, 2022
Posted by: Need European flavors
from Cave Creek AZ
[This review was collected as part of a promotion.] This is a great product and great service! I encourage Nespresso to get more European flavors for Virtuo as they seem to have none: Italian, French, etc. I hope they will grow in this direction! Until then, I often find myself going back to my Keurig for alternatives, even though the quality between the two is day and night.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great machine AMAZING coffee
on December 13, 2022
Posted by: Sindy
from Cliffside Park, NJ
[This review was collected as part of a promotion.] This machine is amazing at this price point. I have a breville barista express but wanted something for a quick cup of coffee especially when we have company. The vertuo plus has exceeded my expectations and I find myself reaching out to this instead of my breville more often than not. 100% recommend
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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