Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,417 Reviews)
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
1
Replaced twice
on December 18, 2022
Posted by: Dman1217
I had 2 VertuoPlus that needed replacing. The first one leaked and the replacement wouldn’t close. It was remaining open for anywhere from a day to several weeks. Nespresso customer service was awesome replacing both defective units. My third machine is being delivered. I have 3 Nespresso machines at work one being a professional model. The one I’m referring to in my review is my home machine. I was worried about the VertuoPlus having an electric (push button) mechanism to open and close. I am now replacing my VertuoPlus with a non automatic close/open button.
Response from Nespresso USABy Katherine T., Customer Service, December 19, 2022
Thank you for your review. We are glad to see you were able to speak with a Machine Expert regarding your VertuoPlus machine. You can expect your replacement Evoluo machine in the coming days. If you have any questions about the Evoluo machine, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love them all... especially the Gingerbread!
on December 17, 2022
Posted by: jolene
from cleveland
[This review was collected as part of a promotion.] I bought this limited edition last year and couldn't wait for it to come back. I love all the flavors but this Gingerbread is hands down my favorite! Gorgeous packaging too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on December 17, 2022
Posted by: Imani
When I first got my new machine, I COULD NOT WAIT to use it. I’ve had this machine for only a week, and I have been using it EVERYDAY!! Amazing coffee and flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful customer service
on December 17, 2022
Posted by: Sandy
from Mission Texas
[This review was collected as part of a promotion.] I bought my second d nespresso machine love it!!! And the coffee 👍👍👍
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect coffee
on December 17, 2022
Posted by: D
from Nh
[This review was collected as part of a promotion.] I purchased the veruto plus after using one at a friend's. I look forward to my coffee every morning. So happy with the machine and the coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing cup of Joe!
on December 17, 2022
Posted by: Dee H
from Savannah Ga
[This review was collected as part of a promotion.] Bought Vertuo for my daughter in law. Every time she is at our house, she uses ours. Best gift for the win!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
This machine is much better than the Next
on December 17, 2022
Posted by: Sofi
from San Francisco
[This review was collected as part of a promotion.] Replaced our Next that was wrought with issues with this machine. Much easier to use and no issues whatsoever!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Even better than my first machine
on December 17, 2022
Posted by: Vinmar
from North new jersey
[This review was collected as part of a promotion.] Love love love it! Works even better than my first one got it as a gift and I’m drinking even more coffe now.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA