Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,417 Reviews)
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Great machine!
on December 21, 2022
Posted by: TheBlueBaker
from Los Angeles, CA
[This review was collected as part of a promotion.] We love our VerturoPlus so much that we bought a second one for use in our workshop. It accommodates everyone's tastes and flavor levels. Plus the blue matches my kitchen!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
great coffee machine
on December 21, 2022
Posted by: JustKris15
from California
[This review was collected as part of a promotion.] Love my new machine. The old one I got was loud, and so this one became such an improvement for everyone in the morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent Cofee
on December 21, 2022
Posted by: dkkarla
from Houston,TX
[This review was collected as part of a promotion.] I love my Vertuo machine, love the variety in flavors is pretty good. The best cup of espresso I ever had from an at home machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful Gift.
on December 21, 2022
Posted by: VertuoGift
from Kansas
I got this as a gift and use in my office. Works great! makes a super good cup of coffee. easy to maintain and removable water container makes it a breeze to refill.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Plus: easy peasy, delicious!
on December 21, 2022
Posted by: Ken
from Portland, OR
This is my second machine. Bought a first generation model way back in the day. It didn’t feel well built . . . lotsa plastic. Made great coffee when it was working! It eventually broke down and I threw it out. I was done. However, my wife bought me the Vertuo Plus model for Xmas this year. Had my first cup this morning. Very, very good. I drink coffee every day. The machine looks to be built better. I hope my second time around with Nespresso will be better than the first.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Just don't.
on December 21, 2022
Posted by: AFP930
I have had this machine just barely a month and it won't brew coffee, water just starts to pour out of the bottom. I got the Plus after my Vertuo Next lasted less than 2 years. If you're thinking about getting a Nespresso, dont.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , December 22, 2022
We are disappointed to learn that your Vertuo Plus machine has not met your expectations. The Vertuo Plus comes with a one-year warranty and a lifetime of troubleshooting support through our toll free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Just don't.
on December 21, 2022
Posted by: AFP930
Received this barely a month ago and water is pouring out the bottom of the machine. Got this one after my Vertuo Next didn't even last 2 years.
Response from Nespresso USABy Nisha B, Customer Service, December 26, 2022
Hi. Thank you for your review. We are dismayed to learn your Vertuo Next did not meet your expectations. However, we are thrilled to learn you have purchased a different machine. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Nespresso VertuoPlus Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
This is the easiest coffee maker I have ever used!
on December 20, 2022
Posted by: Tracie2017
from Roanoke VA
[This review was collected as part of a promotion.] I bought this coffee maker 2 years ago and have absolutely loved it!! It is the best cup of coffee you will ever have! Since then I have purchased 2 more machines as gifts for family members!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA