Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6 out of 5
4.6
(7,417 Reviews)
Open Ratings Snapshot
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product. 
(
3,274 out of 3,792
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5 out of 5
5
Great flavor
on December 30, 2022
Posted by: magavg
from Elk Grove California
[This review was collected as part of a promotion.] The description listed fits it perfect. My husband and I bought this as a new flavor and are extremely happy with the flavor.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great House Warming Gift!
on December 30, 2022
Posted by: ap91
from Dallas TX
[This review was collected as part of a promotion.] We were gifted one of the older models for our wedding four years ago and have loved it ever since. We decided to buy this for my brother and sister in law as a Christmas/ House warming gift after they loved ours and they couldn’t be happier!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great quality
on December 30, 2022
Posted by: Ceese08
from Mo
[This review was collected as part of a promotion.] I absolutely love nespresso! I had a keurig before this machine and the nespresso pods are so much better taste and quality.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Beautiful and streamlined
on December 30, 2022
Posted by: NYCGirly
from New York
[This review was collected as part of a promotion.] I bought this as a gift for my mother and every morning I get pictures of how beautiful her coffee is. She loves it and it also looks gorgeous on her countertop.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Best coffee maker ever!
on December 30, 2022
Posted by: CandyAZ
from Cave Creek, AZ
[This review was collected as part of a promotion.] I bought my machine over 3 years ago and it is my favorite kitchen appliance, so much so that when my husband and I became fulltime RV'rs, it was the only appliance we took with us! We have now given the exact same model twice as gifts, and now our friends and family love it as much as we do!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great coffee
on December 30, 2022
Posted by: Sussie Q
from Millbury, MA
[This review was collected as part of a promotion.] I bought my 2nd machine and it's fabulous! I have introduced my friends and family to Nespresso and they love it!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1 out of 5
1
I spent an hour trying to clean my machine
on December 30, 2022
Posted by: Limjahey
from Nashville TN
I just got this for a gift and I read the instructions from front to back which was very confusing and didn’t tell me how to correctly clean my machine. I used a QR code for video help but in the 4:10 video it never showed my actual espresso machine. I tried googling the steps to clean my nespresso vertuo plus D but it came up with 10 different espresso machines but had nothing on the one I was gifted. I just wish for further users that they can figure it out more simply. Unlike my dumb butt
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, January 2, 2023
Thank you for your review. Cleaning instructions for your VertuoPlus machine can be found on Nespresso.com/help, under the VertuoPlus section. Please note: the cleaning instructions and descaling instructions are identical for our VertuoPlus C-Range and D-Range machines. We recommend cleaning your machine weekly and descaling your machine every three months.

Please contact us at 800-562-1465 for any questions or concerns regarding maintaining your VertuoPlus machine. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Excellent purchase
on December 29, 2022
Posted by: Lee
from Seattle, WA
I bought this machine about a month ago and have used it every day. It makes excellent coffee and I am a picky coffee drinker. I am a chocolatier and like to have a really rich cup of coffee with my chocolates. Really glad I chose to get the Nespresso VertuoPlus Deluxe version, only wish they would make a carafe for this machine. Maybe in the future.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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