Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6 out of 5
4.6
(7,417 Reviews)
Open Ratings Snapshot
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product. 
(
3,274 out of 3,792
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5 out of 5
5
Excellent flavor
on January 19, 2023
Posted by: Di
from Alamo, CA
[This review was collected as part of a promotion.] Flavor iis fantastic! Great customer service when buying coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Great coffee
on January 19, 2023
Posted by: Nasma
from Frisco
[This review was collected as part of a promotion.] The coffee tastes great, especially with milk, but you need to keep ordering the capsules because they get used up quick
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love this machine!
on January 19, 2023
Posted by: jable
[This review was collected as part of a promotion.] My favorite thing about the Vertuo is that it's a smaller profile than my older machine. I can move the water tank to either side which is a plus for where it's located on my counter. It's also flexible and can make almost any size coffee that I want. It's so easy to use that my 5 year old regularly like to make me a cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Awesome Espresso Machine
on January 19, 2023
Posted by: KL N
from Dallas TX
[This review was collected as part of a promotion.] The VertuoPlus Deluxe is the best way to celebrate a cup of espresso. I definitely recommend.
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Great flavor
on January 19, 2023
Posted by: Steve
from Fishers Indiana
[This review was collected as part of a promotion.] The flavor is superior to our older vertuo machine, but seems to underfill compared to the other.
7 oz. Pours are often high 5+oz. Pours in the Plus
I would recommend this to a friend!
Response from Nespresso USABy Savoeurn D., Customer Service, January 20, 2023
Thank you for your review, Steve. We’re disappointed to learn that your VertuoPlus is not dispensing the amount of coffee to your expectations. We certainly want your Nespresso experience to be special and exactly to your satisfaction. Your VertuoPlus comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. We kindly invite you to call our toll-free phone number, 800-562-1465, so we can better assist. We are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Amazing !
on January 18, 2023
Posted by: Bonita
from Lone Tree, Colorado
[This review was collected as part of a promotion.] Nespresso has ruined me for coffee shops ! No interest in getting Starbucks would rather have a cup of coffee from this machine. It is so good try the hazelnut.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Great coffee need a wireless on all machines.
on January 18, 2023
Posted by: Carolyn
from AZ
I love the coffee I hate that one model has the Bluetooth capability. The should be a standard feature. Especially on the high price machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Best Coffee & classy looking machine
on January 18, 2023
Posted by: Stephanie
from Costa Mesa
[This review was collected as part of a promotion.] Do yourself a favor and get a Nespresso machine! They make delicious coffee pods all with a nice creamy layer of froth on top. My husband and I rarely buy coffee out since purchasing our machine. The machine looks really nice on our counter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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