Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6 out of 5
4.6
(7,417 Reviews)
Open Ratings Snapshot
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product. 
(
3,274 out of 3,792
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5 out of 5
5
Best cup of coffee
on February 4, 2023
Posted by: Dee1016
from Oregon
[This review was collected as part of a promotion.] It’s so nice to be able to make a perfect cup of coffee everyday in my own home. I love the variety of coffees.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Amazing coffee!!
on February 4, 2023
Posted by: Ashleyt
from Dixon CA
[This review was collected as part of a promotion.] My husband and I have never been more pleased with a coffee machine! We upgraded from our 12 cup Cuisinart machine, and we’re in love! We had a hiccup with the vertuo next, but customer service replaced our machine with one of my choice and the vertuo plus is where it’s at!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
New color
on February 3, 2023
Posted by: Garciaway
from New York, NY
[This review was collected as part of a promotion.] My family & I love the Nespresso vertuoplus. This is the best coffee maker. The coffee is delicious.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1 out of 5
1
Do not purchase
on February 3, 2023
Posted by: Clark
from Rhode Island
When we first got this, we loved it. Best thing ever!! Could never go back to any other. We’ve descaled it and it won’t do the rinse cycle. Has the red ring. This is so disappointing. You have to send it to them for two weeks while they “repair” and most likely send you a refurbished machine. Will not recommend to anyone.
Have to go back to my no fail Keurig.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison T., Customer Service, February 4, 2023
When we first got this, we loved it. Best thing ever!! Could never go back to any other. We’ve descaled it and it won’t do the rinse cycle. Has the red ring. This is so disappointing. You have to send it to them for two weeks while they “repair” and most likely send you a refurbished machine. Will not recommend to anyone. Have to go back to my no fail Keurig.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Obsessed!
on February 3, 2023
Posted by: kaylipps
from Michigan
[This review was collected as part of a promotion.] I've had my machine for a few weeks now and I LOVE it!! The coffee is so good, the machine is amazing and I'm obsessed with my morning nespresso drinks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great product
on February 3, 2023
Posted by: Sewdusty
from Mesa, AZ
[This review was collected as part of a promotion.] Four family members have now purchased Nespresso products via our referrals and we all love them.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Life Changing
on February 3, 2023
Posted by: avu
from Brooklyn, NY
[This review was collected as part of a promotion.] I absolutely love the VertuoPlus Deluxe. I went from making a french press every day, to a Nespresso and it has been life changing. It's so easy, no clean up, and the machine is so beautiful on the counter. The matte black is nice because it doesn't have fingerprints or attract dust. I love that you can make different sizes of espresso because some days I want a larger cup. It's chic, easy to use and I'm really happy I've purchased it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
VertuoPlus
on February 3, 2023
Posted by: Ang
from Phoenix, Arizona
[This review was collected as part of a promotion.] I love my new coffee machine. Everyone should have one in they're home.🙂
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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