Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.5
(4,308 Reviews)
Rating breakdown 4,308 reviews
5 Stars
3,297
4 Stars
446
3 Stars
123
2 Stars
125
1 Star
317
86%of customers recommend this product.
(
2,805 out of
3,266)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Great Coffee Experience, Morning Routine Easier!!
on October 11, 2022
Posted by: Joffre Coffee
from Pittsburgh, PA
[This review was collected as part of a promotion.] We bought this 2 weeks ago and love it!! The crema is exceptional, not airy. The auto opening/closing mechanism to add the pod works smooth and flawless. Being able to move the water container to the side is great for saving counter space. Wonderful machine!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great experience
on October 19, 2022
Posted by: Zeze
from Detroit, MI
[This review was collected as part of a promotion.] I bought my nespresso machine 1 month ago and I cant drink any other coffee. Now filling up my stock with the best coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso coffee is a hit with all our guests
on October 19, 2022
Posted by: LWmv
from NC
[This review was collected as part of a promotion.] Premium coffee easily replaces overpriced coffee retailers.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Made my mornings easy
on October 20, 2022
Posted by: ashlee4711
from Austin, TX
I love the performance of my Vertuo Plus machine - The fancy coffee flavors are so exciting as I was an avid coffee shop user. Love the simplicity and ease of use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great variety and reliable
on October 21, 2022
Posted by: Ntsai
from New York, NY
[This review was collected as part of a promotion.] I purchased one but was gifted one the same week so I ended up returning the one I purchased. However I r been using the one gifted to my every morning and the coffee is delicious. The machine is a little louder than I expected but is very well designed and pretty. The matte black is sleek and the coffee is extremely good.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Mucho Gusto
on October 24, 2022
Posted by: Jer6
from Boston
Just had my first cup of coffee! Flavor is better than machines made by other manufacturers. The automatic opening and closing is way cool.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Leaks from back
on November 10, 2022
Posted by: Srt212
Worked great until the entire cup of coffee started leaking out the back. I always descale so not sure what happened here.
No, I would not recommend this to a friend.
Response from Nespresso USABy Leslie G., Customer Service, November 11, 2022
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee and great service ❣️
on November 30, 2022
Posted by: Kel
from Henderson, nv
[This review was collected as part of a promotion.] Enjoyed the coffee twice everyday, please add more flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA