Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,417 Reviews)
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Perfect coffee maker
on February 23, 2023
Posted by: Gosia
from Atlanta
[This review was collected as part of a promotion.] I had my previous Nespresso coffee maker for 9 years, so it was hard to say good buy to it when it broke. But my new Nespresso is as good as previous one. Makes delicious coffee with perfect foam! In love with my new Espresso machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
VertuoPlus Better Than VertuoNext
on February 22, 2023
Posted by: CAMom
from SJ, CA
[This review was collected as part of a promotion.] Got VertuoPlus on 2/13/23 and have been using daily (both my husband and I) for over a week. We like how easy this machine is to use, and the coffee comes out much hotter than the VertuoNext we owned for 2.5 years before it started having leakage issues and stopped working a few times. VertuoPlus is easier to insert a capsule as the lid is mechanical, so with a little push, it opens/closes, whereas the VertuoNext is more a manual process where you push down on the lid and rotate a lever to close, which is a little difficult and not ergonomically sound. Even though VertuoPlus is an older model than VertuoNext, we find that it has a better design and more user-friendly.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
A must for coffee lovers!
on February 22, 2023
Posted by: lisas650
Love our nespresso machine, perfect barrista coffee every time. So many different poda to choose from and you can even make iced coffee! My favourite in the summer.
Written by a customer while visiting influenster.com
Customer Rating
5
Best Coffee !
on February 22, 2023
Posted by: Sunshine60
from Crothersville In
[This review was collected as part of a promotion.] Love love this machine,, this was our Valentines gift and it has not disappointed, all the features,, coffee tastes like Starbucks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the ease of use!
on February 22, 2023
Posted by: DrGeeZee
from Fort Worth, TX
[This review was collected as part of a promotion.] I have Nespresso machine that doesn't have the automatic opener and closer and I love it; however, during a recent hotel stay I was introduced to this model. Needless to say, I ended up buying this version for my home. I have been extremely pleased with it and would recommend it 100%. Nespresso machines make the best coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great features and shape
on February 22, 2023
Posted by: JA
from Irivine, CA
[This review was collected as part of a promotion.] Automatic top cover open and close feature is so satisfied. Product exterior color and shape are beautiful. However when brewing, machine makes loud noisy and the water bottle removal is a little hard.
I would recommend this to a friend!
Response from Nespresso USABy Tara B, Customer Service, February 23, 2023
Thank you for your review. We are happy to learn that you are enjoying your Vertuo Plus machine.
It is normal for all Nespresso machines to make some noise during operation. Please keep in mind the following factors that may be contributing to the noise:
• New machines with brand new pumps will produce less noise over time.
• If operating without water in the tank, the pump will be louder.
• A capsule in the capsule chamber will dampen the noise of the pump.
• Finer grinds will brew quieter than coarser grinds.
• The machine should be stable, with four rubber feet on the bottom. If any rubber feet are missing it may cause an abnormal vibration.
• The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop.
Should you require any assistance, we are pleased to offer a lifetime troubleshooting via our toll-free number 800-562-1465.
It is normal for all Nespresso machines to make some noise during operation. Please keep in mind the following factors that may be contributing to the noise:
• New machines with brand new pumps will produce less noise over time.
• If operating without water in the tank, the pump will be louder.
• A capsule in the capsule chamber will dampen the noise of the pump.
• Finer grinds will brew quieter than coarser grinds.
• The machine should be stable, with four rubber feet on the bottom. If any rubber feet are missing it may cause an abnormal vibration.
• The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop.
Should you require any assistance, we are pleased to offer a lifetime troubleshooting via our toll-free number 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I like the movable water tank.
on February 22, 2023
Posted by: Michael59
from Huntington, NY
[This review was collected as part of a promotion.] My second Nespresso machine and I like this even better because of its smaller foot print afforded by the movable water tank. Same great coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple machine, simply great results
on February 22, 2023
Posted by: Angela
from Atlanta
[This review was collected as part of a promotion.] For anyone who wants a tasty, well brewed cup of coffee or a nice make at home latte, why pay more. This is the machine for you.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA