Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,417 Reviews)
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Love my new machine
on March 4, 2023
Posted by: br9114a
from Boston
[This review was collected as part of a promotion.] Upgraded to this Vertuo after using the standard machine for 4 years and love the flexibility. Quick, delicious, and looks great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good but not great.
on March 4, 2023
Posted by: Hankf99
from Tucson
[This review was collected as part of a promotion.] I bought this unit a few weeks ago and while it makes great coffee that only issue I have with it is the coffee doesn't get hot enough.
I would recommend this to a friend!
Response from Nespresso USABy Kendall S, Customer Service , March 7, 2023
Thank you for your review, Hank. We are dismayed to learn the VertuoPlus has not met your expectations. This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best-suited to that blend. Quality is very important to us, so the coffee brews to its ideal temperature without burning. We recommend pre-heating your mug or cup before use and running the cleaning cycle before each use. If you ever need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each VertuoPlus machine comes with at a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on March 3, 2023
Posted by: Josh
from Macon, GA
[This review was collected as part of a promotion.] Bought this for a friend. Love all the features on this machine. Great coffee and espresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love my new Nespresso!!!
on March 3, 2023
Posted by: cmwolford
from Tampa, FL
[This review was collected as part of a promotion.] I bought this about a month ago and love it! I would brew coffee in a coffee pot or use instant coffee before and that stuff just does not compare to the coffee my Nespresso makes! It has also helped me break my terrible Starbucks habit as well… both me and my wallet are quite happy about that. I would recommend this product to anyone who is looking to ditch their boring coffee from the pot OR their expensive habit of coffee shops!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso
on March 3, 2023
Posted by: Anonymous
from Texas
[This review was collected as part of a promotion.] Couldn’t live without it! Use it almost every day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Packaging
on March 3, 2023
Posted by: StephYogini
from Coronado CA
[This review was collected as part of a promotion.] As much as I love my new machine, I’m wishing for better packaging. I bought 10 sleeves to try a lot of different coffees to see what I like best. I believe the packaging of the sleeves would be enhanced if it was easier to see descriptions - I’m always turning the boxes looking for whether it’s a single or double espresso, strength, etc.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing coffee maker!
on March 3, 2023
Posted by: Boggi
from California
[This review was collected as part of a promotion.] Great taste, perfect texture and amazing foam. Easy to clean.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My family loves coffee
on March 3, 2023
Posted by: Pashme89
[This review was collected as part of a promotion.] We bought it last month, and can’t be happier with our purchase. We all drink coffee in my household, such a big difference in taste compared to our Keurig. Much richer, bolder, fuller tasting coffee. No regrets
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA