Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6 out of 5
4.6
(7,206 Reviews)
Open Ratings Snapshot
Rating breakdown 7,206 reviews
5 Stars
5,603
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product. 
(
3,211 out of 3,720
)
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Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5 out of 5
5
An incredible addition to my daily coffee routine!
on February 11, 2026
Posted by: TimB
[This review was collected as part of a promotion.] I received this product from Nespresso and Influenster in exchange for my honest review. I didn’t think my coffee making experience could get any better than my current coffee machine and boy could I not be further from the truth. This coffee maker is truly exceptional and not only does it make an excellent cup of coffee but it also looks really fancy on my countertop as well. The pods this maker is designed to brew is primarily for espresso but some manufacturers also make regular flavored coffee pods for the machine as well which is awesome. The machine is super easy to assemble use. After putting it together (really just inserting the little container in its slot to hold used pods) you turn the handle to open the slot for the pods, insert a pod, and turn it the opposite direction to close it and puncture the pod. The light on top will blink until the water is boiled then stays on to let you know it’s ready. After brewing, when you open the pod slot it ejects the used pod into a container built into the base for easy cleanup. The style of coffee the machine brews is also closer to espresso-style coffee and the machine even gives your coffee a nice froth on top. It doesn’t have a holder for storing new pods but that’s easily fixable with your own stand/storage. Overall the experience of brewing coffee with machine is nothing short of luxury and I will be using this machine to make coffee on a daily basis for years to come!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Delicious and quick coffee/espresso machine
on February 11, 2026
Posted by: hoftroy_3152
[This review was collected as part of a promotion.] We drink a lot of coffee and espresso in our house so I really love the convenience of being able to brew a variety of different coffees. This machine takes all kinds of different capsules from espresso and double espresso to regular coffee and even cold brew style pods and carafe brew for a larger amount. I did have some issues when initially setting up the machine for some reason it started blinking red and wouldn’t rinse or brew. But this was easily resolved by a quick Google search and unplugging the machine for 10 sec. I do prefer the models that open and close automatically and this one does take a bit longer to warm up. But that is not a big deal. Overall, it brews a delicious cup of coffee or espresso with tons of crema on top which I love. It is very easy to use and convenient for grabbing a quick coffee. The only caveat is if you drink a lot of coffee or espresso the pods can get a bit pricey. But it’s still a great machine and does the job.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
In love with the customizable pours!
on February 11, 2026
Posted by: marcicia_502
[This review was collected as part of a promotion.] I love trying the Vertuo Next Nespresso machine! I have used other Nespresso machines, but I really like some of the updated features on this one! You are able to pair this machine with your phone on the Nespresso app. Pairing your machine in the app will allow you to change the size of the pours and help with maintenance. You can actually order pods straight from the site in the app, which is very convenient. The noise level is around the same as my other machine but so far so good! I also love the sleek design and the compactness.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Smooth rich crema
on February 11, 2026
Posted by: ivanacherie_4817
[This review was collected as part of a promotion.] I am impressed with the Nespresso Vertuo Next. The machine senses the size of the pod and automatically brews the proper size espresso, double, lungo, coffee, or carafe. It is sleek on the countertop and doesn’t take up much space. It is mostly plastic so it is lightweight, I can’t speak about longevity of material since it is new.
The water tank is easy to take off to clean and fill. It can also easily be filled without removing. The flavor of the espresso was smooth and the crema was thick, foamy, and rich. It puts my old machine to shame.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Lightweight
on February 11, 2026
Posted by: patricesade_5176
[This review was collected as part of a promotion.] I like how thin the Nespresso is It doesn't take up space on my counter. The machine is very lightweight. When the Nespresso is going it has a light noise to it nothing too crazy it won't wake up your family in the morning. Very easy to clean I use soap and sponge. I love the adjustable height feature for the mugs and cups I have never seen that feature before.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Worth the splurge
on February 11, 2026
Posted by: noracm81194_6603
[This review was collected as part of a promotion.] This is my third nespresso machine. I’m a huge nespresso fan. I love the simplicity of using this machine. One button does everything ! No having to touch a hot pod when you’re done with it, instead the used pod pops into the pod holder which is conveniently disguised in the middle of the machine. Each shot is perfect and delicious. Sometimes I do a basic latte or cup of coffee. Other days I mix it up with syrups! No matter which way you like your coffee you’ll love it ! The sleek design fits perfectly on a small counter or on a coffee bar. Added bonus that it holds enough water for multiple drinks so there’s no refilling water each use!
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Makes great coffee
on February 11, 2026
Posted by: jamieg2_3955
[This review was collected as part of a promotion.] Let me start by saying I love Nespresso and have owned another machine for quite some time now. This newer model does have less of a footprint but it feels a little cheaper built not quite as smooth or sturdy feeling as my previous model. This is also much louder than my previous model. That being said it makes a great coffee.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Great
on February 11, 2026
Posted by: melindamichaels1313_4536
[This review was collected as part of a promotion.] I got my coffee machine yesterday , my mom set it up on my behalf , oh my god I needed a little pick me up , the noise isn't bad you can notice it, durability is good , the materials is perfect, maintenance isn't bad , the performance is awesome, how I recommend it to my fellow coffee drinkers 50/10
Written by a customer while visiting influenster.com
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