Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,418 Reviews)
Rating breakdown 7,418 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
163
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
I AM IMPRESSOED
on April 23, 2023
Posted by: SVAL
from Orange County, CA
I have only had my plus machine for a little over 3 weeks. I absolutely LOVE IT! I’m so glad I did my research and didn’t get the next machine. My friend has the next machine and told me that my machine works so much better. She also said it makes the coffee hotter which causes it to taste better. If you are thinking about buying this machine just do it! I honestly can say I prefer nespresso coffee over Starbucks now. I wake up every morning super excited to create a drink. Anyways I will update this review once I have had it longer.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee and maker
on April 22, 2023
Posted by: member332de1
Ease of use. Stylish, excellent design and best coffee. From the moment I took this out of the box, we loved it. So cool looking, quick and design was just spot on
Written by a customer while visiting influenster.com
Customer Rating
5
First Vertuo after owning a Prodigio
on April 22, 2023
Posted by: Pierre
from Napa California
First used a Vertuo machine at a nice hotel in Bodega Bay CA. Liked the coffee so much, we ordered a machine. Decided on this basic model and very happy with it. Fancy electric opening/closing is fun. Not a huge machine and looks nice with the rounded top and gray finish. The sample pack included with our purchase helped when I placed my first Vertuo coffee order. So far, very happy with the machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Unbelievable Quality
on April 21, 2023
Posted by: RMichael
from Spotsylvania, Virginia
[This review was collected as part of a promotion.] We cannot believe the top-notch quality of this coffee, the selection is good, the machines are reliable and the customer service is great...could not be happier.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very tasty
on April 21, 2023
Posted by: NHUSKY
from San Tan Valley
[This review was collected as part of a promotion.] I received my nespresso for my Birthday and it was such a wonderful gift for my husband. I couldn't be more surprised how much I love the different flavors of coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Super Loud
on April 21, 2023
Posted by: Michael
from O'Fallon, IL
We received this machine as a gift for Christmas. It is now April and the machine is super noisy to use. I almost cringe when I have to make a cup because it is so loud. Still makes good coffee though.
No, I would not recommend this to a friend.
Response from Nespresso USABy Lisa A, Customer Service, April 22, 2023
Thanks for your review, Michael. We’re dismayed to learn that your VertuoPlus machine is very loud when you brew a capsule. As part of your machine maintenance, we recommend the first time use steps at least once a week, to flush water through the head of your machine, and rinse away any coffee granule buildup. Your VertuoPlus machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We recommend calling us and speaking with a machine expert when you have time to troubleshoot your machine by phone. We’re confident we’ll come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine!
on April 21, 2023
Posted by: prmaina
from Barnegat, NJ
[This review was collected as part of a promotion.] This machine looks great on our counter and makes the best coffee ever!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My favorite coffee machine!
on April 21, 2023
Posted by: johnp80
I just love the unique coffee this machine makes compared to the typical end result most machines provide. Very reliable as well with zero problems each day. The machine gets used pretty much all day by my family. :)
Written by a customer while visiting influenster.com