Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,418 Reviews)
Rating breakdown 7,418 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
163
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
Well-Rounded Product
on May 15, 2023
Posted by: MarcoG
from Arlington, VA
[This review was collected as part of a promotion.] I purchased my Nespresso VertuoPlus about a month ago and I can confidentiality say that I won't be going back to chain brand coffee stores anymore.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loving It!
on May 13, 2023
Posted by: Sarah
Picked up our first Nespresso today after falling in love with the one we used at our beach rental. We are very happy with the flavor compared to the Keurig we had been using. Hoping to have many happy years of use out of this one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
JUNK
on May 13, 2023
Posted by: Sue2
from New york
It does not last long. For the money charged it should hold up better than a year. Don’t waste your money. My daughter was so excited when she first got it. She was very upset when it broke. It was a lot of money for her. I am angry that you took advantage of my daughter.
No, I would not recommend this to a friend.
Response from Nespresso USABy Leslie G., Customer Service, May 15, 2023
Thank you for your review. We’re disappointed to learn that your daughter's VertuoPlus is not performing to her expectations. Please kindly be advised that the VertuoPlus comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you or your daughter require any assistance with this machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. We are confident that we'll be able to help resolve this issue.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice design and easy to use
on May 12, 2023
Posted by: Kurt64
from Sheboygan
[This review was collected as part of a promotion.] We have our original VertuoPlus and bought this one for our daughter and son in law
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine!
on May 12, 2023
Posted by: JessD2020
from Chicago, Il
[This review was collected as part of a promotion.] We purchased this about a month ago and have LOVED it. The coffee is amazing and it is so quiet when brewing the coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Small but good
on May 11, 2023
Posted by: amaliad13
I tried to love the coffee that this one makes but it’s just not it! It works smoothly and it’s easy to use and clean but the coffee is not making it for me
Written by a customer while visiting influenster.com
Customer Rating
5
Can't live without this machine!
on May 11, 2023
Posted by: Greenlady40
from Maysville, KY
[This review was collected as part of a promotion.] I look forward to having a wonderful coffee experience each morning with the VertuoPlus! With so many kinds of pods, I vary what I drink every day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
New Member review
on May 10, 2023
Posted by: Iesa
from Endwell New York
[This review was collected as part of a promotion.] My brother-in-law made a cup of Nespresso intense coffee for me after dinner and I was hooked! I went home and contacted Nespresso and ordered my machine and several sleeves! Thank you for making it so enjoyable!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA