Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.5
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,258
4 Stars
432
3 Stars
118
2 Stars
124
1 Star
316
86%of customers recommend this product.
(
2,805 out of
3,265)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Why didn’t I buy this sooner?
on August 3, 2022
Posted by: Mo
from Mesa, AZ
[This review was collected as part of a promotion.] I’ve always purchased a keurig for my main coffee maker and when my current one finally kicked the bucket I went with a Nespresso. I have never had such delicious coffee at home before. I thought good coffee only came from coffee houses. I’m so pleased with the VertuoPlus! I don’t think I’ll be going back to regular coffee makers and time soon!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice Machine
on August 3, 2022
Posted by: Mitch
[This review was collected as part of a promotion.] Works as advertised and easy to use.
Not the best customer experience but that's for another time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact.
on August 3, 2022
Posted by: Odie7777777
from NJ
[This review was collected as part of a promotion.] Love it. Small and water reservoir moves, easy plug in. nice!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
What a disappointment
on August 14, 2022
Posted by: Bailey S
from Texas
I got this machine a bit over a year ago and just like that it stopped working. I have tried everything I can to reset and make it work and nothing. Just overall a bad experience pods are on the high price and not as much quality on flavors as other brands and the machine it self is expensive
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service , August 15, 2022
Hi Bailey. Thank you for your review. We are dismayed to learn the VertuoPlus does not meet your expectations. To ensure optimal use from your machine, we recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Who needs Starbucks
on August 14, 2022
Posted by: K1gimlet
from Elgin,il
[This review was collected as part of a promotion.] I recently switched from Keurig and although the price was a bit high it was definitely worth it. Where I live there is no Starbucks which is usually my go to coffee, but the flavor and concentration is so rich and bold it makes me look forward to waking up in the morning. My only complaints would be that I wish it made a bigger cup. 7.7 ounces is a bit small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact and makes great coffee
on August 15, 2022
Posted by: Momof5Michelle
from Buffalo, NY
[This review was collected as part of a promotion.] Bought this for our daughter to take to college and we may just get one for home, as well! It is a nice, thin coffee maker that works well in a smaller space, but makes great coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loving my new machine
on August 15, 2022
Posted by: Chadel
from California
[This review was collected as part of a promotion.] I bought my machine two weeks ago and it has been the best decision I've made. Also the Aeroccino machine has been marvelous. Overall I am super happy highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great easy single serve coffee
on August 15, 2022
Posted by: PhxCoffee
from Phoenix,AZ
[This review was collected as part of a promotion.] Refused to drink single serve coffee due to Keurig being a horrible alternative to drip coffee. Love the Crema.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA