Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,206 Reviews)
Rating breakdown 7,206 reviews
5 Stars
5,603
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,211 out of
3,720)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Verto Next works well
on December 18, 2025
Posted by: Mark
from Utah
[This review was collected as part of a promotion.] Machine is easy to use and works great. Love that it will work with all the sizes of capsules.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Taste and looks 😉
on December 19, 2025
Posted by: Myrna
from Valdosta, GA
[This review was collected as part of a promotion.] Love my coffee with the nice foam!! Flavor is outstanding . It is fresh every single time!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great, but wish I had known.
on December 19, 2025
Posted by: dna556
from Rock, KS
[This review was collected as part of a promotion.] I love the coffee that comes from my Nespresso Vertuo, but what I don't love is that coffee drips or leaks into the used pod container. I thought it was just my machine but I got a replacement and it does the same thing. Very messy if you make multiple cups of coffee and forget to check that used pod collection area, coffee gets all over your counters and under the machine.
I would recommend this to a friend!
Response from Nespresso USABy Logan M., Customer Service, December 20, 2025
We share your disappointment with your machine experience and appreciate your honest review. We feel confident we can help resolve your machine concerns to your satisfaction with comprehensive troubleshooting assistance. Please escalate these concerns by giving us a call at 1-800-562-1465. We are available 24 hours a day seven days a week and look forward to connecting soon. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yum!
on December 19, 2025
Posted by: Az01
from Nj
[This review was collected as part of a promotion.] This machine is very easy to use and creates a great cup with each use. My first personal machine and I'm quite pleased.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice variety of choices
on December 19, 2025
Posted by: Bonunz
from New York NY
[This review was collected as part of a promotion.] So far so good! It is easy to use and maintain. The coffees are delicious . I love that the pod tells the machine what to make.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to Use
on December 19, 2025
Posted by: Nes114
from Los Angeles
[This review was collected as part of a promotion.] Bought this machine about 2 months ago and I love it, very simple to use and doesn’t require much counter space. I enjoy the wide variety of options.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
been using Nespresso for 7-8 years, very happy
on December 19, 2025
Posted by: profgal62
from Cary, NC
[This review was collected as part of a promotion.] only problem I have is that the coffee isn't very hot
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on December 19, 2025
Posted by: Tiff L
from Seattle wa
[This review was collected as part of a promotion.] The best coffee machine. Quality is great and so simple to use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA