Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6 out of 5
4.6
(7,418 Reviews)
Open Ratings Snapshot
Rating breakdown 7,418 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
163
1 Star
346
86%of customers recommend this product. 
(
3,274 out of 3,792
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5 out of 5
5
Like drinking unicorns flying over rainbows
on July 4, 2023
Posted by: The Unicorn
from Atlanta,GA
[This review was collected as part of a promotion.] I had a morning habit of visiting a commercial coffee chain and hesitated to make the switch to brewing the goods at home...but I am SO GLAD I did. Every day I get to smell fresh coffee and taste its magnificence. I love this machine and the coffee it makes--a perfect cup every time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great machine
on July 4, 2023
Posted by: Lonniethree
from Carson,Ca
[This review was collected as part of a promotion.] Rich taste and fun to use, haven’t been much of a coffee drinker but this I like a lot
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love this machine!
on July 3, 2023
Posted by: JMC
from Milton-Freewater, OR
[This review was collected as part of a promotion.] This is my second Nespresso machine. My last one lasted 8-10 years. When our previous machine died we went a few weeks without a proper Nespresso coffee, a few weeks too long! We ordered a different model and so far love it! I love the limited addition blue I got! I love that the water tank can be moved to where you want it to be. Fingers crossed this one lasted as long as my previous model and continues to make the BEST easy cup of coffee that can be made at home!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Perfect single cup coffee maker
on July 3, 2023
Posted by: erinl216
Excellent coffee maker. Produces a perfect cup each time. My favourite are the decaf and ice coffee blends. I also love that nespresso recycles their pods. Being able to send them in by mail and reduce waste is a huge plus.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Not Complicated, Easy to use
on July 2, 2023
Posted by: Eviegirl
from Prescott AZ
[This review was collected as part of a promotion.] This is the second Vertuo Plus I’ve purchased.
Love it. My son originally recommended buying Nespresso, plus we love the different coffees to try.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Fantastic coffee
on June 28, 2023
Posted by: gavd
A great product that will make great coffee time and time again. It comes with separate water and milk containers to add a real creaminess to your coffee. Great to add in chocolate too for that perfect mocha experience. Highly recommend!!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
I love Nespresso so much
on June 28, 2023
Posted by: jessbradd
I’m the only friend with a Nespresso and everytime we have people over they beg me for a cup. It’s my go to wedding and Christmas gift for coffee drinkers!!!
Written by a customer while visiting influenster.com
Customer Rating
3 out of 5
3
Great for a while
on June 27, 2023
Posted by: lauren88
from midland, tx
I had this a little over a year and can't get it out of descaling mode. It went through about 12 tanks of water and kept going. The first one I had started leaking after about a year as well.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison T., Customer Service, June 28, 2023
Thank you for your review. We are happy to see you were able to speak with a machine expert. If you still need assistance with your Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
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