Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,418 Reviews)
Rating breakdown 7,418 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
163
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
perfect latte every time
on July 30, 2023
Posted by: aby
absolutely amazing. my espresso is so tasty every single time. i got the milk frother as well and now i can make the perfect latte. i’m used to a traditional espresso machine and the vertuo next streamlines my coffee making process. it’s so easy!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Best Nespresso Machine
on July 30, 2023
Posted by: skiep
This is my second Nespresso machine, my first being the Vertuo Plus. I love this one so much more than the Vertuo! The coffee is delicious and this machine is easy to use and clean
Written by a customer while visiting influenster.com
Customer Rating
4
Great tasting coffee
on July 28, 2023
Posted by: Mehrdad
from Danville, Ca
[This review was collected as part of a promotion.] I have had this machine for about a month and the quality of the coffee is very good. I started using Nespresso Vertuo years ago, I think it was the original version and always loved the coffee. My old machine died after several years (I had bought it used) so I got a new one. This one is much quitter than my older machine and less bulky. I am very happy with the product.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good
on July 28, 2023
Posted by: biancac177
The use of coffee capsules ensures consistency in the brewing process and eliminates the need for grinding coffee beans or dealing with messy coffee grounds. The machines are also relatively easy to use, with simple one-touch operation.
Written by a customer while visiting influenster.com
Customer Rating
5
Greatest coffee ever
on July 27, 2023
Posted by: Olmo1
from Miami, Florida
[This review was collected as part of a promotion.] I am on my third Vertuo. It’s is now part of my office essentials. It is great to have the machine ready to start working. Tasty and at the same time a beautiful elegant design.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
They went backwards in designing this machine.
on July 27, 2023
Posted by: psrayster
from Cathedral City, California, USA
It's difficult to believe how cheap this machine feels. It's loud, and frustrating to open and lock. My machine will move several inches and if the tiny water reservoir doesn't spill, it will need to be topped off that morning anyway. I'm returning this to the place of purchase and buying an older design with much better features. My friend in Canada had one of a similar design to the one I'm replacing this with. It was super easy, one tiny lift upwards and it discards the old pod and is ready for the next. Having been a Nespresso user for over a decade and a half the quality of this machine really took me off guard.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , July 28, 2023
Hello. We're disappointed to learn that your Vertuo Next machine has not met your expectations. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through our toll free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Looking great
on July 26, 2023
Posted by: Steve 8562
from Scottsdale AZ
[This review was collected as part of a promotion.] The new one replaces an older maker. This one is slick looking and it seems to make a cup of coffee much quicker.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful!
on July 26, 2023
Posted by: AK
[This review was collected as part of a promotion.] Bought this about a month ago for my mother-in-law. She uses it daily, and I use it every time we go visit. The coffee is delicious. I was shocked that it had such a rich and long-lasting crema. We were particularly pleased with the one-touch open/close feature, as she has some difficulty with manual dexterity.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA