Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.5
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,258
4 Stars
432
3 Stars
118
2 Stars
124
1 Star
316
86%of customers recommend this product.
(
2,805 out of
3,265)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
Nice machine
on February 12, 2022
Posted by: Danny 25
from Pa
I love the coffee.
I do however have 2 complaints,
Wish they had a larger size cup and it never seems to be hot enough.
I do however have 2 complaints,
Wish they had a larger size cup and it never seems to be hot enough.
Written by a customer while visiting Nespresso USA
Customer Rating
5
VertuoPlus
on March 19, 2022
Posted by: Nayjokat
from New York
I am thrilled with my VertuoPlus nepresso machine. It makes a great cup of coffee and there are a variety of pods to choose from. I would love if nepresso had more choices of a flavored decaf pod. Other than not, I have no complaints.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , March 21, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus Machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The Best!!!
on March 31, 2022
Posted by: Mando
I LOVE my Nespresso (and aerochino) I make my own oat milk lattes and they are better than anything I’ve gotten from a coffee shop. The coffee too is wonderful. I was grateful for the variety starter pack because it helped me find the pods I like best!
The machine is so easy to use, and I love being able to recycle the pods. It’s really such a treat to use this in the morning, it makes my day happier!
The machine is so easy to use, and I love being able to recycle the pods. It’s really such a treat to use this in the morning, it makes my day happier!
Thanks Nespresso!
Response from Nespresso USABy Tara B, Customer Service, April 1, 2022
Thank you for your review, Mando. We are thrilled to learn you are enjoying your VertuoPlus and Aeroccino machines. We recommend performing a weekly cleaning to maintain the health of your machine. Your machines come with a one-year warranty and a lifetime of troubleshooting via, our toll-free number 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Blinking Color Key is Needed
on April 3, 2022
Posted by: Stasey
from SC
So far so good, but I would like to know how many times to press the button for what purpose -- and what each color means. Friendly suggestion: Consider a tiny sticker or something to help a user out. :-)
Response from Nespresso USABy Nisha B, Customer Service , April 4, 2022
Hi Stasey. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product!
on April 7, 2022
Posted by: Sierra143
from Maryland
My aunt gave me this as a birthday present and I'm so excited she did. It is one of those fun treats you might not think to get yourself and has been a wonderful addition to my kitchen. Easy to use and works perfectly.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quick easy and delicious
on April 11, 2022
Posted by: Connell Roofing
from Medfield, MA
Got one a few weeks ago for our office and everyone loves it. Has a kind or flavor for everyone!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee & Espresso
on April 11, 2022
Posted by: Dano1953
from Burbank, CA
It’s a pleasure to have a machine make coffee or an espresso that meets my expectations. Very convenient when I have early working shifts.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love Love Love
on April 23, 2022
Posted by: Zman
from North Carolina
I have had my machine for two weeks and love it. Great coffee taste and simple to use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA