Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Exactly What I Was Hoping For!
on August 31, 2022
Posted by: teachncoffee
from California
[This review was collected as part of a promotion.] It took a real long time for me to pull the trigger… but after seeing how much money I spent and time I wasted going to the coffee shop every time I left for work, I finally decided to buy one. I spent a lot of time looking at all the Vertuo lines and I was between the Plus and the original. But after reading a lot of reviews and videos on YouTube… I just went with the Plus (In white!!!) and I LOVE it. Haven’t had an issue so far (it’s been a month). LOVE how DELICIOUS my coffee tastes. I’m an ice coffee lover, rain or shine, and the double espresso over ice is my go to. Can’t wait to try more flavors. I’m pretty obsessed with this purchase and so glad I finally did it! Haven’t been to a coffee shop or touch my other coffee cup machine since I got this beauty.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Won't work
on September 12, 2022
Posted by: GrdnStCharm
from USA
[This review was collected as part of a promotion.] My brand new machine made about 10 cups and now it won't work. It's loud and seems to go through the process of brewing and nothing comes out.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, September 13, 2022
Hello, and thank you for your review. We understand your frustration regarding your VertuoPlus machine not working, and we would like to offer our assistance. Please contact Nespresso at 800-562-1465. We are available 24 hours a day, 7 days a week. Additional troubleshooting assistance can be found on Nespresso.com/help for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Worth Every Penny!
on September 28, 2022
Posted by: Jacobjkj1
from Greenville SC
[This review was collected as part of a promotion.] I bought my machine a month ago, and it was by far the best decision I’ve ever made. Worth every penny! Best coffee ever.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful machine
on September 28, 2022
Posted by: Randy
from Texas
[This review was collected as part of a promotion.] Very easy to use and the coffee is delicious!!!!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee/Easy to Use
on September 28, 2022
Posted by: mesdel
from Akron, Ohio
[This review was collected as part of a promotion.] Very happy with our purchase. The VertuoPlus Deluxe makes excellent coffee and is very easy to use. Fits very welll on counter, and I like that I have option to remove front piece to put a larger coffee tumbler underneath for brewing.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love VertuoPlus
on October 8, 2022
Posted by: AKCA22
[This review was collected as part of a promotion.] This is my second VertuoPlus for my vacation cabin. Would have given 5 stars but when I received my second machine, the water dispenser had a thick coating inside the dispenser that I was/am unable to remove. Called the technician who saw the obvious thick coating by video and is supposed to send a replacement immediately. Unfortunately, according to notification, it has been delayed. Still no updates on when it will be sent after a week.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee/espresso Heaven!
on October 16, 2022
Posted by: Mrmom1229
from Chicago
Just got my set today and am beyond excited about it! Sooo simple to use and the aerrocino is amazing! I just put my favorite creamer in it and push a button! PERFECTION. The espresso machine is just as easy to use and the flavor will make you say goodbye to Starbucks. Be aware that the pods determine the size of your coffee pour.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Little disappointed
on October 21, 2022
Posted by: Krn
from MI
I bought this machine for my office at work because I like my DeLonghi version of this machine so much. This version is built much cheaper. The water reservoir is smaller and the brew cycle is louder. It does make a good cup of coffee though and I do like the design for ease of use.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service , October 22, 2022
Thank you for reviewing your VertuoPlus machine. If you are concerned that the machine is brewing loudly due to a technical issue please call us at 1-800-562-1465. Our machine experts will be happy to help.
Written by a customer while visiting Nespresso USA