Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.5
(5,993 Reviews)
Rating breakdown 5,993 reviews
5 Stars
4,672
4 Stars
662
3 Stars
183
2 Stars
146
1 Star
330
86%of customers recommend this product.
(
3,158 out of
3,658)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Speedy and Delicious
on December 17, 2025
Posted by: Samp9
from Bolivia, NC
[This review was collected as part of a promotion.] Purchase process was easy and made for a great gift. I’ve gotten good reports so far.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE ROSE GOLD
on December 18, 2025
Posted by: coffee
from spokane WA
[This review was collected as part of a promotion.] Love the Rose gold color and GREAT coffee this is the 2nd home for us one in trailer and other in home!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Dependable fast coffee
on December 18, 2025
Posted by: Tj57
from Small Town Missouri
[This review was collected as part of a promotion.] This purchase was my second one. I wore out the first and replaced it with the identical model.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Beware cautious
on December 19, 2025
Posted by: anna
from Pittsburgh, PA
[This review was collected as part of a promotion.] I bought a Nespresso next and was getting grounds deposited into my coffee every brew despite cleaning. I was sent a replacement machine that ended up being even worse than my brand new machine. Ultimately returned it and got a different version. A lot happier now with no grounds in my coffee
No, I would not recommend this to a friend.
Response from Nespresso USABy Logan M., Customer Service, December 20, 2025
Thank you for your review. We are sorry to learn our Vertuo Next machine didn’t meet your expectations, however we're glad you found a machine that worked for you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy, fast, easy to clean!!!
on January 1, 2026
Posted by: Eryops
from Washington DC
[This review was collected as part of a promotion.] Easy, fast, easy to clean!!! Also ends up being economical.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not my favorite
on January 25, 2026
Posted by: KDR
from Texas
I don’t like how the lid locks. It does not feel as well built as my other Nespresso coffee and espresso makers.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, January 26, 2026
Thank you for your review. We're disappointed your Vertuo Next didn’t meet your expectations. Please call us via our toll-free number at 800-562-1465, we're available 24/7 to assist you. All Nespresso machines come with at least a one-year warranty.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quiet
on February 3, 2026
Posted by: Mgrw
from Mn
[This review was collected as part of a promotion.] Much faster and quieter than our original older vertuo machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy and delicious
on February 11, 2026
Posted by: JHL
from Maine
[This review was collected as part of a promotion.] So easy to use and makes delicious lattes right at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA