Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.5
(4,242 Reviews)
Rating breakdown 4,242 reviews
5 Stars
3,255
4 Stars
431
3 Stars
118
2 Stars
124
1 Star
314
86%of customers recommend this product.
(
2,805 out of
3,264)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Great coffee!
on March 26, 2025
Posted by: Marco
from IL
[This review was collected as part of a promotion.] All coffees are so delicious! I bought more or less the same as the month before. Next time i might change it up a bit.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Delicious and convenient morning coffee machine
on March 26, 2025
Posted by: azeemd_3493
The coffee from this machine is okay. It sucks that you can’t use other pod brands though because Nespresso pods are expensive. You can brew any brew size from espresso to carafe. Maintenance is easy but expensive because you should (have to) use Nespresso’s solution. The machine looks good but I think it could look better. After 2 years it started leaking and after 2.5 years, it does not brew coffee properly.
Written by a customer while visiting influenster.com
Customer Rating
5
I’m happy with it!
on March 26, 2025
Posted by: megw66_9514
We’ve had the Nespresso Vertuo Next machine for 6 months now and we are just as pleased as we were on day one.
Pros:
*Quickly makes a cup of coffee or espresso for those busy (or slow) mornings
*Only one button - no messing with settings because the machine reads the barcodes on the pods to make the perfect cup or shot
*Sleek look so you don’t need to worry about a counter eye sore!
*Creates a delicious foam topping
*Easy to clean and maintain
*Quickly makes a cup of coffee or espresso for those busy (or slow) mornings
*Only one button - no messing with settings because the machine reads the barcodes on the pods to make the perfect cup or shot
*Sleek look so you don’t need to worry about a counter eye sore!
*Creates a delicious foam topping
*Easy to clean and maintain
Cons:
*Pods can be expensive to some-especially with multiple coffee lovers
*Machine is not quiet (louder than a microwave)
*Pods are not sold at all grocery stores
*Pods can be expensive to some-especially with multiple coffee lovers
*Machine is not quiet (louder than a microwave)
*Pods are not sold at all grocery stores
All in all, I’m happy with our purchase!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use
on March 27, 2025
Posted by: Kandi
from Lake Stevens, WA
[This review was collected as part of a promotion.] I purchased my nespresso 2 month ago and love it! It’s easy to use and love the pod choices!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Need!
on March 27, 2025
Posted by: hannahl75_2480
I truly love my nespresso! Making coffee at home that tastes consistently good was so hard for me prior to buying this nespresso! Love that you can make cold foam or hot milk in the frother! Such a sleek look too!
Written by a customer while visiting influenster.com
Customer Rating
5
Great investment.
on March 29, 2025
Posted by: rachaelrbc4e_27
Love love love my nespresso vertuo plus. Having this has saved me countless trips to the coffee shop and many many dollars. The milk frother works fast and efficiently for lattes, or just topping off a coffee. The machine itself brews some delicious frothy coffee, ordering pods online is easy and they always ship fast. This machine has a water tank that can be adjusted to better fit your counter space, it brews fast and cleans easily. Highly recommend!
Written by a customer while visiting influenster.com
Customer Rating
4
Quality through and through!
on March 30, 2025
Posted by: haileeq_874
We love our Vertuo Next! As avid coffee and especially espresso enthusiasts, my husband and I love the ease of brewing a cup of AMAZING coffee. All you do if place the pod in, press the button, and it’s that simple. It takes out all the hard work of a typical espresso or coffee machine! I would never make myself espresso because it was a whole ordeal, not anymore. The taste of the actual nespresso pods are in a whole new class of their own. I prefer this so much more to any other coffee/espresso and will gladly pay for the special pods I love. My husband makes himself probably 3 a day, and everytime he makes one it’s such a pick-me-up for him! If you’re someone who prefers lighter coffee I’d suggest the larger fl oz pods, and if you prefer stronger coffee then the smaller fl oz pods are great! We have had this machine for quite a while, and it can have some issues every once in a while with the sensor on the bottom of the pod but the Nespresso customer care has been so helpful everytime to help us troubleshoot. I’d highly recommend for any coffee lover. Every once in a while we clean the machine with descaling tablets and all has been well.
Written by a customer while visiting influenster.com
Customer Rating
4
Great tasting pod coffee
on April 2, 2025
Posted by: Joe
from New Jersey
[This review was collected as part of a promotion.] Bought my nespresso vertigo next to replace my keurig. Best pod coffee on the market. The only issue we’ve noticed is like other reviewers have said, it doesn’t get piping hot
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, April 7, 2025
Thank you for your review. We're happy to learn you're enjoying your Nespresso VertuoNext machine and coffee selections. We understand your concern about the temperature of the machine when brewing a capsule. This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best-suited to that blend, as defined by Nespresso Coffee Experts. Quality is very important to us, so the coffee brews to its ideal temperature without burning. Please bear in mind that added cold milk can decrease the temperature of the drink. Should you come across any issue or concern with the temperature of the coffee, we provide lifetime troubleshooting support. The machine has a one-year warranty, and we are available 24 hours a day, seven days a week for your service and support at, 1-800-562-1465. Please call anytime at your earliest convenience. Enjoy!
Written by a customer while visiting Nespresso USA