Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,209 Reviews)
Rating breakdown 7,209 reviews
5 Stars
5,605
4 Stars
858
3 Stars
249
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,211 out of
3,720)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Best coffee machine
on June 16, 2024
Posted by: Kate
from Minneapolis, MN
[This review was collected as part of a promotion.] I bought this machine about a month ago and it has been nothing but the best!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee ever
on June 16, 2024
Posted by: Adrian
from Dallas, TX
Secondhand purchase, love it and will never go back to another pod.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great job!
on June 16, 2024
Posted by: Coffee68
[This review was collected as part of a promotion.] About a month ago, I received a nespresso virtuo as a gift. It has provided me with excellent cups of coffee each and every time with great ease. Each cup has had excellent flavor and the machine has been easy to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great!
on June 17, 2024
Posted by: Bob26
from San Diego, CA
[This review was collected as part of a promotion.] Great machine! Much better then Keueig! Issue with start button getting stuck. Common problem and easy fix
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Great concept but failed execution
on June 18, 2024
Posted by: Angryguy
from Usa
Unreliable. Double blink red light every other day requires wash cycles. Starting the day with having to battling the machine, support only adds to the aggravation. DO NOT BUY THIS MACHINE
No, I would not recommend this to a friend.
Response from Nespresso USABy Kena, Customer Service, June 20, 2024
Thank you for your review. We’re dismayed to learn that your Vertuo Next isn’t working as expected, and that our team wasn’t able to assist you. We sincerely apologize for any inconvenience this has caused. Our goal is to ensure complete customer satisfaction and deeply regret when that is not the case. We would like the opportunity to make this up to you. We would be happy to arrange a callback with a supervisor, who can assist further. Please contact us at 800-562-1465. We're confident that we'll come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great gift!
on June 18, 2024
Posted by: Reneem
from vacaville, ca
[This review was collected as part of a promotion.] I received this as a gift a month ago and I love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing product
on June 18, 2024
Posted by: Jenn123
from New York, NY
[This review was collected as part of a promotion.] I bought this last month and I am obsessed with it! It makes the perfect cup in under a minute. So many different coffee flavors and intensities to choose from. Made my whole coffee experience 10x better!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
It makes fabulous coffee!
on June 13, 2024
Posted by: justineb95_4876
This machine is of great quality, easy to use and bruise so fast! The coffee taste awesome! Simple clean up and very versatile! A must have at your coffee bar.
Written by a customer while visiting influenster.com
