Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,419 Reviews)
Rating breakdown 7,419 reviews
5 Stars
5,783
4 Stars
873
3 Stars
254
2 Stars
163
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
1
Do not recommend
on January 23, 2024
Posted by: Tama1
Bought this to brew the larger pods. Unfortunately, I could have saved a lot of money and just bought some Folgers. What is extra annoying is that a larger cup doesn't fit under it. I also didn't realize it wouldn't brew the espresso pods until after the 30 day window for return. Really unhappy with the purchase.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, January 24, 2024
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Kick but coffee
on January 23, 2024
Posted by: Diggler
from St. Paul mn
[This review was collected as part of a promotion.] Great Christmas with our new machine. Cleaned the whole kitchen.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome Coffee!
on January 22, 2024
Posted by: Kony
from Lone Tree, Colorado
[This review was collected as part of a promotion.] I bought this as a Christmas present for "me"!
I absolutely love the robust flavor of my coffee every morning! It is such a treat for me!
I absolutely love the robust flavor of my coffee every morning! It is such a treat for me!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quick and easy to use!
on January 22, 2024
Posted by: janineg30
Bought this last year in the sales and by far the best coffee machine I have ever had, it is used every single day, numerous times! Easy to use and clean, coffee made within minutes, and love the variety of Nespresso pods!
Could not be without it!
Could not be without it!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use, great drinks!
on January 22, 2024
Posted by: Nater787
from Oklahoma
Just got ours this evening and oh my gosh!!!! This is the most yummy coffee drink I've had in a long time. And so many different flavors. 10/10 recommend!!!!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Perfecto
on January 21, 2024
Posted by: Kiki
from Downers Grove
[This review was collected as part of a promotion.] Every morning I look forward to making my Nespresso coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Don’t buy this one
on January 21, 2024
Posted by: Jkl
from South Carolina
I got this for Christmas and thought it would be great but it’s not. The coffee is great but the machine is not at all user friendly
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, January 23, 2024
Hi, thank you for your review. We are dismayed to learn the Vertuo Next does not meet your expectations. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks.
Written by a customer while visiting Nespresso USA
Customer Rating
5
A must for any coffee loving home.
on January 21, 2024
Posted by: umii-h
A revelation in coffee drinking! I have really enjoyed the Nespresso experience. The machine is slim and stylish and sits perfectly in my kitchen. Its brewing quality is excellent, and very simple to keep clean. I look forward to a the choice of flavours and caffeine strength in the morning before I go to the gym. It’s faultless. A must for any coffee loving home.
Written by a customer while visiting influenster.com