Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.5
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,258
4 Stars
432
3 Stars
118
2 Stars
124
1 Star
316
86%of customers recommend this product.
(
2,805 out of
3,265)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Great product
on May 26, 2024
Posted by: EG
from Miami
[This review was collected as part of a promotion.] I’ve been a NESPRESSO customer for years. Our machines lasts until we see a new one we like, yet the old one is still in good condition. Their coffee pods are the best!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Choose another model
on May 28, 2024
Posted by: Erica
We have had our machine for about a year and have had consistent problems for the past 6 months. Now it makes a grinding sound IF we can even get it to brew. I have chatted with support a few times, but it always goes back to working sporadically despite a regular cleaning and descaling schedule. I'd recommend choosing a different model with higher ratings. I wish I would have listened to the reviews when I bought ours.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, May 30, 2024
Thank you for your review. We are happy to see you were able to speak with a machine expert. If you still need assistance with your Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on June 1, 2024
Posted by: corri
from Pittsburgh, PA
I have had this machine for over a year and love it! I use it once or twice a day and have had no problems!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
BUY IT NOW
on June 2, 2024
Posted by: Marz
from Havasu, AZ
[This review was collected as part of a promotion.] I am so happy with my machine! I don’t need no more starbies anymore. Best purchase ever
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So Far So Good!
on June 3, 2024
Posted by: AMNC111
from Raleigh, NC
[This review was collected as part of a promotion.] I bought this a month ago and so far it has worked very well. I am happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great features
on June 4, 2024
Posted by: TR
from Arizona
[This review was collected as part of a promotion.] I love my new Vertuo Plus Nespresso Coffee Maker! So sleek and easy to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Tasteful coffee
on June 4, 2024
Posted by: Taima
from Austin, TX
[This review was collected as part of a promotion.] This machine makes my favorite cup of coffee with any pod I choose. Easy and simple yet full of flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Turned another from Keurig
on June 4, 2024
Posted by: GMoney
from Phoenix Arizona
[This review was collected as part of a promotion.] We bought this unit a couple weeks ago for my parents to enjoy delicious Espresso coffees in the mornings while visiting them for extended periods of time. Not only are we very satisfied but we have turned my parents on to Nespresso over their Keurig and French press. The automatic open and close function is much approved over the old manual system.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA