Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,209 Reviews)
Rating breakdown 7,209 reviews
5 Stars
5,605
4 Stars
858
3 Stars
249
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,211 out of
3,720)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
2
Was great til….
on December 1, 2023
Posted by: Jusme
from Georgia
Purchased in October and should’ve listened to the prior reviews. Made great coffee at first but then pods wouldn’t produce coffee…then that orange light…then it wouldn’t power on!!!! I switched outlets, wasted two pods and yeah this thing failed to power on after only having it for 2 months!!!!!
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, December 2, 2023
Thank you for your review. We share your disappointment that you've experienced issues with your Vertuo Next machine. This model comes with a one-year and a lifetime of troubleshooting via our toll-free number 800-562-1465. Nespresso offers repair & replacement options via our Assistance Service Program. Please do not hesitate to contact us. We are available 24 hours a day, seven days a week. We feel confident we can provide you with the best resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Do not buy this machine
on December 1, 2023
Posted by: Junkymachine
from CA
Machine stopped powering on after about 50 cups of coffee - - total junk.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, December 2, 2023
Thank you for your review. We share your disappointment that you've experienced issues with your Vertuo Next machine. This model comes with a one-year and a lifetime of troubleshooting via our toll-free number 800-562-1465. Nespresso offers repair & replacement options via our Assistance Service Program. Please do not hesitate to contact us. We are available 24 hours a day, seven days a week. We feel confident we can provide you with the best resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the simplicity
on December 1, 2023
Posted by: Renee
from Washington
[This review was collected as part of a promotion.] I just purchased a vertuoPlus for my son for Christmas. Every time he comes to visit he comments on the great coffee and how easy it is to use. I have had mine for a year and love it. Put in a pod, push a button, great coffee and recyclable so your concience is clear.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Just what I needed!
on December 2, 2023
Posted by: Coppersdad
from Seattle,WA
[This review was collected as part of a promotion.] I bought the Vertuo Plus as a Christmas gift for my wife. Little did I know it was the perfect gift for me! I appreciate a cup of excellent coffee almost instantly without the fuss of loading a machine with filters and coffee and then feeling guilty I made more coffee than I'd usually drink.
The variety of coffees available is outstanding and with the occasional introduction of new beans, there's always some new brew to try. I certainly give it five stars and several friends have tossed their old coffee pots after sharing a cup from our machine.
The variety of coffees available is outstanding and with the occasional introduction of new beans, there's always some new brew to try. I certainly give it five stars and several friends have tossed their old coffee pots after sharing a cup from our machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great gift!
on December 2, 2023
Posted by: Lexmrah
from Detroit, MI
[This review was collected as part of a promotion.] I bought this as a gift for my mother in law after she used mine. She told me that she wanted the exact same one and she loves it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee maker
on December 2, 2023
Posted by: Orthopedic nurse
from Towson, MD
[This review was collected as part of a promotion.] This is my second machine. Best coffee I’ve ever had.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso
on December 2, 2023
Posted by: Jeannine
from Wisconsin
[This review was collected as part of a promotion.] I bought our Nespresso machine just over a month ago. It makes the most delicious coffee. My daughter loved it so much that she will be getting one for Christmas!
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on December 2, 2023
Posted by: JAS52
from Washington DC
[This review was collected as part of a promotion.] I like my Nespresso so much, I bought one to leave at my significant other’s home. I love that the capsules are recycled, and the coffee is light years better than k cups. My niece and nephew just visited and after coffee at my house, they went home and bought a Nespresso for their home too.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA