Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.5
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,258
4 Stars
432
3 Stars
118
2 Stars
124
1 Star
316
86%of customers recommend this product.
(
2,805 out of
3,265)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Best coffee maker ever!
on March 21, 2024
Posted by: Kayceb
from Moncks Corner, SC
[This review was collected as part of a promotion.] This is by far my favorite coffee maker EVER!!! The coffee is so smooth and frothy and I just love it!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great second machine
on March 21, 2024
Posted by: Chey9822
[This review was collected as part of a promotion.] So far so good, works great and also looks great!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good Quality Coffee
on March 21, 2024
Posted by: Shoprgal
from Spring Grove, IL
[This review was collected as part of a promotion.] I’ve been enjoying my Nespresso Virtuo Plus for a week now and it delivers a great cup of coffee. My favorite part is the layer of crema on top of each cup of coffee. I’m looking forward to making different coffee drinks with this and trying more flavors. I have so much more counter space with this machine because it’s so compact.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great gift
on March 24, 2024
Posted by: Beck
from Davie Fl
[This review was collected as part of a promotion.] Bought for my wife as a birthday present. She can’t get enough of it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great - till it died
on March 27, 2024
Posted by: OM
from Phoenix, AZ
It's been less than 2 years and my machine just stopped working. It won't turn on to even troubleshoot. Called Nespresso and there was nothing they could do, they gave me 2 alternative options. It was a great machine while it lasted but super disappointed that it failed so quickly.
I would recommend this to a friend!
Response from Nespresso USABy Jason, Customer Service, March 28, 2024
Hello. We appreciate your honest feedback, and we are disappointed to hear that there is an issue with your Vertuo Next. All of our machines come with an at least one-year warranty, and a lifetime of troubleshooting support. Your review will be noted to our product team.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Only needs a single button !!!
on March 28, 2024
Posted by: Mary56
from Gig Harbor WA
[This review was collected as part of a promotion.] I am so glad I picked this machine. I spent a lot of time looking at Nespresso machines, not sure which one to get. Well I am delighted with my purchase. It is a great fit in my kitchen corner and it looks fabulous with my frother and nespresso coffee storage container on either side of it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on March 31, 2024
Posted by: Mari
from California
[This review was collected as part of a promotion.] Great machine , Im happy to have good quality easy epsresso shots at home now!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Does not make good coffee
on April 3, 2024
Posted by: Kelley
from Idaho
I have a vertuo plus and this vertuo next does not make the same caliber of coffee as the Plus. It pretty much sucks and is akin to a Keurig cup of coffee. lame.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA