Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.5
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,258
4 Stars
432
3 Stars
118
2 Stars
124
1 Star
316
86%of customers recommend this product.
(
2,805 out of
3,265)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
Excellent brew, but design shortcomings
on January 8, 2024
Posted by: Chapps
from Los Angeles, CA
I struggled with how many stars to give this machine - 4 or 5 - because of the placement of the water tank. First off, it’s more solid than other models, and it brews a hotter cup than my old Nespresso machine did. And, of course, it can brew the large mug-sized pods, which is a huge plus for me.
The downside is the tank in the back. I know this model is designed to be slim, but there’s a real inconvenience in the take behind the machine. I miss a side-fill tank, to be honest. With a rear-fill tank, you have to pull the machine out every time, just to take off and replace the tank. I’m also not a fan of the top of the water tank, which can easily fall into the tank by accident. Why have they given up a hinged top? That was a good design idea, and having this loose bit of crescent-shaped plastic is very poor design.
Because of the rear-fill tank, there’s nowhere to put the long cord, and it winds up akimbo and ugly looking. Why can’t companies come up with ways to neatly store the cord? With that sticking out the back, and the cup rest sticking out of the front, the machine is *very* deep - you’ll need 19” of depth. If I had known this, I would have opted for another model. Still, I love the giant pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine!
on January 8, 2024
Posted by: AJ
[This review was collected as part of a promotion.] Finally decided to try this out. Coffee always tastes great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Better than a Keurig
on January 8, 2024
Posted by: Nikster
from Dallas, TX
[This review was collected as part of a promotion.] I received my Nespresso for Christmas, and I couldn’t be more satisfied! The pod choices are wonderful and multi-dimensional. I can choose to have a smoothe or a bold cup each morning. The machine is completely intuitive and so simple to use. I’ll be a Nespresso consumer for a very long time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great machine!
on January 9, 2024
Posted by: Em14
from Houston Tx
[This review was collected as part of a promotion.] Really beautiful machine! It’s easy to use and makes great coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine!
on January 9, 2024
Posted by: Whoistaylorhamm
from New York
[This review was collected as part of a promotion.] I am thrilled I made the switch to Nespresso! The coffee is SO much better than anything else I've tried machine wise and the machine was so easy to set up and use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple indulgence
on January 12, 2024
Posted by: TStegner
from Ohio
Extremely simple to set up and use while producing a high quality result. Have used for the last year and still call it my new toy, love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great first coffee machine buy!
on January 12, 2024
Posted by: Nav
from Elmhurst, NY
[This review was collected as part of a promotion.] I bought this a month ago for my partner as a christmas gift, it makes everything easier - and it's fun to explore the new flavors. No issues with the machine so far.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great tasting coffee!
on January 13, 2024
Posted by: robgiacchi
from Oregon
[This review was collected as part of a promotion.] I have had my Nespresso Vertuo Next for just about a month now. I think the taste of the coffee is wonderful. I have been trying many flavors to find a favorite and discovered I enjoy the versatility of having multiple flavor options. I also really like the versatility in size for this machine. The 18 oz is great to split between two people. The only thing, and this is a common thing among all coffee machines, is how to keep it warm once brewed without re-heating and ruining the flavor.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA