Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,210 Reviews)
Rating breakdown 7,210 reviews
5 Stars
5,606
4 Stars
858
3 Stars
249
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,212 out of
3,721)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
A More Compact Machine: The Vertuo Next
on September 22, 2023
Posted by: SEE
from NY, NY
[This review was collected as part of a promotion.] I already have the Evoluo Nespresso machine in one home, but for my second home I recently bought the Vertuo Next. The Evoluo is larger, takes up more space, but everything about it is just easier. The Vertuo Next saves space on the counter, is great looking (I very much like the white top), makes as good a cup of coffee as the Evoluo, but, for me anyway, is not as convenient and accessible. I find it difficult to close the machine; takes a bit more effort. Still in all, I am happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Good coffee
on September 22, 2023
Posted by: Dori
from Staten Island
[This review was collected as part of a promotion.] I love the flavor of the coffee, but opening and closing the top is a little challenging.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect coffee every time
on September 23, 2023
Posted by: Jdbrica
from Los angeles
[This review was collected as part of a promotion.] After years of the same coffee made the same way, it is so great to have choices. I love that I can make a coffee and then later have a latte or espresso. If my guests want decaf I can offer that and not waste a bag of decaf that hardly gets used. It’s so easy and no clean up. I’m just wondering why it took me so long to buy a nespresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Better than store biught coffee
on September 24, 2023
Posted by: Sjbarn02
from Nj
[This review was collected as part of a promotion.] After a lot
Of research and help from a Nespresso boutique employee I decided on the vertuo plus. LOVE. Great tasting coffee and so easy to use
Of research and help from a Nespresso boutique employee I decided on the vertuo plus. LOVE. Great tasting coffee and so easy to use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect for the Airstream!
on September 24, 2023
Posted by: nancy3107
from Williamsburg, VA
[This review was collected as part of a promotion.] We love great coffee even when camping. The Nespresso Next has proven to be a great solution. The coffee is perfect. The clean up is easy. And, the only water used is for the coffee (none for clean up).
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Foamy
on September 24, 2023
Posted by: Joe
from South San Francisco
[This review was collected as part of a promotion.] I’ve always liked the foam on my coffee. It reminds me of having a latte which I enjoy drinking a lot.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Horrible Quality
on September 26, 2023
Posted by: jperry6465
from Charlotte, NC
We have had two machines stop working in less than a year. We will not be getting a third.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, September 28, 2023
Thank you for your review. We certainly understand your frustration, and we hope you know that we're always here to help. All machines are covered by at least a one-year warranty, and we offer a lifetime of comprehensive troubleshooting with our machine experts. We are available 24 hours a day, 7 days a week at 800-562-1465. If you choose to reach out, we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
So great
on September 26, 2023
Posted by: Leonardo
from San Diego California
[This review was collected as part of a promotion.] So glad i bought this makes perfect espresso every time
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA