Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.5
(4,308 Reviews)
Rating breakdown 4,308 reviews
5 Stars
3,297
4 Stars
446
3 Stars
123
2 Stars
125
1 Star
317
86%of customers recommend this product.
(
2,805 out of
3,266)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Best way to make coffee at home.
on November 7, 2023
Posted by: Mckbib
from Denver
[This review was collected as part of a promotion.] I bought this a month ago and I couldn’t be happier. Absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect everytime!
on November 7, 2023
Posted by: newcoffeefan
from Colorado Springs, CO
[This review was collected as part of a promotion.] I really wasn't sure which one to buy but in the store, I was told this is the one that meets my needs and I couldn't be happier. It's easy to use and honestly has become part of my morning routine in a way I didn't expect. It's small and unassuming look packs a coffee making beast!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee ever!
on November 8, 2023
Posted by: David
from Indianapolis
[This review was collected as part of a promotion.] This is the best coffee I've ever had. The taste, presentation, and variety are excellent.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Excellent coffee, but machine fails way too often.
on November 8, 2023
Posted by: Patrick M
from Cherry Hill, NJ
I went through three of these machines before giving up on them. The coffee - when they work - is excellent. I enjoyed it thoroughly and I think the Vertuo offerings are more compelling than the Original pod coffees. However, I cannot give it anything greater than a single star due to the repeated machine failures. Nespresso and its suppliers need to do a better job at making sure these machines last. The failure rate is too high and regrettably that leaves a bad taste in the customer's mouth in the long run.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, November 9, 2023
Thank you for your review, Patrick. We understand your frustration, and we're certainly disappointed to hear this. We hope you know that we're always here to help. If you're interested in arranging an escalated call to set up next steps, please call us directly at 800-562-1465 where we are available 24 hours a day, 7 days a week. We look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
New Nespresso Next
on November 8, 2023
Posted by: Claire
from Southern California
[This review was collected as part of a promotion.] My old Nespresso machine bit thr dust. I liked the delicious coffee so much I just had to purchase a new machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fast coffee, better pods, great flavor, cost effic
on November 11, 2023
Posted by: Park rowoon
from FL
Perfect cup everytime, amazing support. No pod style coffee machine works faster or tastes better. After three keurigs, I'm glad I switched. Especially because of how good the support is for the machines. Dollar per dollar, not even including the fact that the pods are only aluminum not plastic, this machine is a healthier low energy consumption option compared to others. Go to forums or other sites to find a lot more reviews since there really aren't many on the Nespresso site and they don't always match the machine you're viewing
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great gift great coffee
on November 13, 2023
Posted by: Rag
from Md
[This review was collected as part of a promotion.] I bought this for my daughter-in-law and she is enjoying the quick and delicious coffee.
Unfortunately my son is using up the pods too quickly!!!
Unfortunately my son is using up the pods too quickly!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Variety!
on November 13, 2023
Posted by: Jsorrenti89
from Ashburn, VA
[This review was collected as part of a promotion.] My fiancé and I picked out 6 different sleeves of a mixture coffee and double espressos. We are blown away how different each coffee has been. Love how Nespresso also gives tips for how to best enjoy.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA