Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.5
(4,308 Reviews)
Rating breakdown 4,308 reviews
5 Stars
3,297
4 Stars
446
3 Stars
123
2 Stars
125
1 Star
317
86%of customers recommend this product.
(
2,805 out of
3,266)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Best tasting coffee. Solid machine.
on October 16, 2023
Posted by: closer567
from Fort Wayne, IN
[This review was collected as part of a promotion.] This is my second VertuoPlus. My first has been used (mostly) daily for several years. The quality of the coffee keeps me with Nespresso, and the larger water tank and machine quality keeps me with the VertuoPlus.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So far so Good
on October 16, 2023
Posted by: PennyD
from Ohio
[This review was collected as part of a promotion.] I've only had the machine for a few weeks but am enjoying it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee!
on October 17, 2023
Posted by: webberlover
from California
[This review was collected as part of a promotion.] So easy and good. Honestly the best coffee at home
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on October 17, 2023
Posted by: geaux815
from Geismar, La
[This review was collected as part of a promotion.] I bought this several weeks ago and so happy I did . Easy to use and clean and sleek look
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Changed my morning coffee routine
on October 19, 2023
Posted by: Jaz
from Orange County, CA
[This review was collected as part of a promotion.] Each cup of coffee is perfectly crafted to be smooth and rich. This has changed my mornings because I can have delicious espresso without manually pulling shots.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use!
on October 20, 2023
Posted by: KayeO
from Portland
[This review was collected as part of a promotion.] I am happy I bought this machine! Easy to use. It’s fun trying out new sleeves of coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love it, But Coffee Selections are Limited
on October 20, 2023
Posted by: Seatuck74
from Orlando, FL
I do really love this coffee maker. I like my morning coffee. I have two issues, and it has nothing to do with the operation of the machine. The machine is super easy to use, it's easy to put the water in, and it's easy to removed the used capsules. My objections, one, types of coffee. When I upgraded to this machine I thought I would have the same great selection of coffee as I did in my other Nespresso machine that used pods. Nope. There is a very limited selection. I have two double espresso shots in the morning, then I switch to decaf donut house coffee. Not with this machine I don't. I had to keep my Keurig so I could get a breakfast blend decaf. Their selection of decaf is very limited, and their general selection of coffees is limited. Two, I want a white machine, Not a white top, an all white machine. How. could that not be an offering, I am waiting and when it comes out, I'll buy that and pass this one along.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Disappointing Nespresso Model
on October 20, 2023
Posted by: TXgrits
from Port Townsend WA
Have had this same Vertuo Next since fall of 2020. My issues are the 14oz vertuo pod is no longer available and we are having to use 2/7oz pods to fill a mug. Nespresso obvious motive was sell more 7.7oz pods. Machine is now louder than ever and the adjustable cup plate has never been level even at the bottom level.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, October 21, 2023
Thank you for your review. Please kindly note that while the 14 oz Alto capsules has been discontinued, we are now offering 12 oz Alto capsules that are compatible with the Vertuo Next, Vertuo Pop, and Vertuo Creatista machines. In addition, please note that the previous 14 oz Alto and Mug (7.7oz) capsules contain the same amount of ground coffee, and your machine can either be reprogrammed to brew a larger coffee, or push additional water through the capsule using the top-off function. To purchase the updated 12 oz Alto capsule, as well as for information on how to use the programming and top-off functions, we invite you to visit the Vertuo Coffee and Machine Assistance pages of our website. Feel free to contact us for assistance as well at our toll-free number, 800.562.1465.
Written by a customer while visiting Nespresso USA