Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.5
(4,308 Reviews)
Rating breakdown 4,308 reviews
5 Stars
3,297
4 Stars
446
3 Stars
123
2 Stars
125
1 Star
317
86%of customers recommend this product.
(
2,805 out of
3,266)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Love this machine!!
on September 26, 2023
Posted by: Fran
from New Jersey
[This review was collected as part of a promotion.] I received the Vertua as a gift. (Of course I asked for it and ordered it myself). This is the best. I recommend this machine highly. The coffee is always hot and is made quickly.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on September 27, 2023
Posted by: Dee
[This review was collected as part of a promotion.] Bought it just over a week ago and I love it, easy to use and it's already saving me from buying Starbucks every day at work!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Poor quality
on September 28, 2023
Posted by: Ma
from Boston
We got this as a gift a week ago and it’s already broken. Won’t brew any coffee
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , September 29, 2023
We are disappointed to learn the Vertuo Next did not meet your expectations. This is not the experience we wish for our customers, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good machine! I recommended!!!
on September 28, 2023
Posted by: sorti9
I bought a few months ago and I am very happy with it! The coffee is delicious!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee every time
on September 29, 2023
Posted by: Rosemarie
from Port Charlotte Florida
[This review was collected as part of a promotion.] We stayed at an Airbnb in July 2023. They had a Nespresso machine and coffee pods. We had never seen or used one before. Sold us on the coffee immediately. Don’t drink anything else and no need to go out for coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee!
on September 29, 2023
Posted by: B Good
from Sugar Loaf, NY
[This review was collected as part of a promotion.] Ive been a vertuo plus owner for several years, and recently upgraded to the Vertuo Next. I love the option for mug size and caraffe size brews. The coffee continues to be delicious, better than any other similar product out there. I am now a Nespresso Lifer!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee maker, a little noisy
on September 29, 2023
Posted by: Beeshop
from Palisade CO
[This review was collected as part of a promotion.] I replaced my Vertuo coffeemaker with this smaller model and I preferred my old model’s opening mechanism. The new one requires a bit of muscle to twist open/close vs the older model requiring a simple push. This one is also louder, but it still makes delicious coffee! Love the smaller size!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Upgrade from previous machine
on September 30, 2023
Posted by: shjchung
[This review was collected as part of a promotion.] I had my previous Nespresso machine for over 3 years with no problem except it did not accommodate 12oz or larger pods so I upgraded and so far, happy with the machine. Getting used to the lid as it is a little stiff but I expect that it will get smoother as time passes.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA