Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,205 Reviews)
Rating breakdown 7,205 reviews
5 Stars
5,602
4 Stars
858
3 Stars
248
2 Stars
158
1 Star
339
86%of customers recommend this product.
(
3,210 out of
3,719)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
Amazing Coffee
on October 16, 2022
Posted by: Robin23175
from Charleston, WV
[This review was collected as part of a promotion.] I bought this machine less than a month ago and it worked great for the first 2 weeks but now it occasionally leaks water from underneath and sometimes I have to open and close the lid and take out the pod and put it back in for it to work. The coffee is still delicious. I need to call Nespresso customer service to get the issues of my machine resolved.
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, October 19, 2022
Thank you for your review. We are disappointed to learn that your VertuoPlus machine is not performing to your expectations. Please contact us at your earliest convenience at 800-562-1465. We will troubleshoot the machine via our Video Concierge service to the best of our abilities. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best cup of coffee
on November 5, 2022
Posted by: Mikef
from Sacramento
We were looking for the best cup of coffee available without going to a coffee shop. The vertuo plus fits the bill perfectly. Makes the house smell like a coffee shop. We love this thing
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
perfection every time
on November 7, 2022
Posted by: deniseh
from Mt Vernon Wa
My husband told me about this product as he uses it as his boss's house. However I could not believe they were true. I decided to buy it for our home and the machine is incredible. We are horrible coffee snobs and this machine has us beat. Its perfection every time. I want to buy another as a back up Ive gotten so dependent on it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use and great machine
on December 2, 2022
Posted by: AS58
from New York
[This review was collected as part of a promotion.] It is my Third gave one to my father have two for the house
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Verturo Plus
on December 2, 2022
Posted by: Mikec1951
from Camp Hill, Pennsylvania
[This review was collected as part of a promotion.] Bought as a replacement for another one that I purchased a few years back. I have been extremely happy with the Verturo Plus machine and the coffee products purchased. Highly recommend to all coffee consumers.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee
on December 6, 2022
Posted by: mike3677
from Beavercreek oh
[This review was collected as part of a promotion.] I bought the Vert Plus for my daughter. I had previously bought one for myself to replace a Keurig. No comparison. I primarily us it for straight decaf, taste like regular coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Compact Coffee / Espresso maker
on December 16, 2022
Posted by: JMR68
from Cambridge, MA
[This review was collected as part of a promotion.] I bought one of these for my own house after staying with some friends that has a similar model. I like the compact size and ease of use. I especially like the fact that each pod has info on it that the coffee maker uses to brew a perfect cup.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Works just like an expensive coffee maker should
on December 19, 2022
Posted by: sarasman319
[This review was collected as part of a promotion.] No problems with the machine after a couple of years; the coffee tastes great and works perfectly. I knocked a star off for value; the Vertuo pods are unnecessarily expensive because the company doesn’t allow any 3rd party companies to make pods to compete with them.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA