Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6 out of 5
4.6
(7,408 Reviews)
Open Ratings Snapshot
Rating breakdown 7,408 reviews
5 Stars
5,773
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product. 
(
3,268 out of 3,786
)
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Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5 out of 5
5
The best POD machine.
on April 12, 2026
Posted by: DJG
from Ashburn, VA
[This review was collected as part of a promotion.] I chose this model for its ability to brew coffee for two and its smaller footprint. It works well and the coffee is consistently good, especially compared to that produced by a ubiquitous brand. All Nespresso coffee makers are the fastest and easiest way to brew coffee and with their large selection of sizes and flavors there is something for everyone.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
LOVE
on April 12, 2026
Posted by: CarinaM
[This review was collected as part of a promotion.] I had the original model previously that had so many issues. Had to get it replaced by the company because it leaked and was very noisy. This one is still loud but not nearly as loud as the old one. The lid closes softer as well and so far no other issues!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Coffee tastes great
on April 12, 2026
Posted by: ElizabethFrancesM
[This review was collected as part of a promotion.] I was very happy to receive this to try. I thought ot was a bit hard to navigate things like changing how big of a cup I wanted to make. I think a few more buttons on it would make it a bit easier. The coffee is great I just wish it came with better instructions and an easier to use app. Assembly was very easy otherwise.
Response from Nespresso USABy Nespresso USA, Customer Service, April 13, 2026
We appreciate your feedback, Elizabeth. Please give us a call at, 800.562.1465, we're available 24/7 to assist you. A Machine Expert is available for troubleshooting at your convenience. We look forward to speaking with you.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Compact Design
on April 12, 2026
Posted by: RunnerGirl
from South Dakota
[This review was collected as part of a promotion.] Just bought my second Nespresso and love it. I like the new compact design of this generation of the Vertuo Next.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great espresso
on April 12, 2026
Posted by: SeasonE
[This review was collected as part of a promotion.] I’ve already owned a Nespresso machine before but not this particular model. It’s easy to use and makes a great coffee. It’s just a little louder than my previous Nespresso. Overall a great machine!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Coffee machine
on April 12, 2026
Posted by: Loauy
from New Jersey
[This review was collected as part of a promotion.] Very good useful coffee maker.
I stopped buying coffee since I got this machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Awesome espresso machine
on April 12, 2026
Posted by: RonaldJ
This machine is awesome and so is the coffee. The pods aren’t the cheapest, but still costs less than buying a cup per day away from home. The roasted hazelnut flavor is great but there are tons to try
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
I have espresso at home
on April 12, 2026
Posted by: NicoleT
[This review was collected as part of a promotion.] I love everything about my Nespresso Vertuo! The color is fun and versatile. It’s a very quick brew and I love that the pods are easy to throw away. It’s so convenient to leave on the counter or tuck away when I’m not using it. It’s so easy to fill and refill. I love that it came with recipe ideas and what different beverages are called. The Nespresso makes my life easy and takes away the need to go out for coffee. I have coffee at home.
Written by a customer while visiting Nespresso USA
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