Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,418 Reviews)
Rating breakdown 7,418 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
163
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Great coffee selection with a sleek machine design
on December 17, 2025
Posted by: Angel
from Wakefield, MA
[This review was collected as part of a promotion.] I bought the Vertuo for my husband who is an avid coffee drinker to replace our drip coffee maker. He was tired of making full pots when he only wanted one cup at a time. The flavors offered and the simplicity of the design are just spectacular. The only critique is that it feels like the coffee could be hotter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Features
on December 17, 2025
Posted by: lattelover
from Florida
[This review was collected as part of a promotion.] I love my Vertuo Next!
I really enjoy the pro mode to make any sized pod a double espresso
I really enjoy the pro mode to make any sized pod a double espresso
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Next The greatest coffee maker
on December 17, 2025
Posted by: Chellebell
from Florida
[This review was collected as part of a promotion.] I absolutely love my Vertuo Next Machine. It honestly makes the best cup of coffee. With this machine, there is no need to go to any coffee shop.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Makes great coffee
on December 17, 2025
Posted by: Greg
from Arlington, VA
[This review was collected as part of a promotion.] Everything works as the last on did. One comment is that the plastic pod remover is not as effective as the previous metal one. Plastic one removes pod 50% of the time, metal one removed pods 100% of time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Issues with pod mover
on December 17, 2025
Posted by: Boo
from Georgia
[This review was collected as part of a promotion.] Beautiful machine. My only complaint is the mechanism that is supposed to move the pod into the disposal part does not work, so I'm going to have to send it back. Super frustrating as I will then be without a machine for idk how long.
I would recommend this to a friend!
Response from Nespresso USABy Katy R., December 18, 2025
Thank you for your review, Keena. This should not be the case with your machine and we hope you know that we're always here to help. Please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week, and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good features
on December 17, 2025
Posted by: Samir mehrotra
from La Cañada Flintridge
[This review was collected as part of a promotion.] The operations are simple and work well I had to buy the frother separately which is a bummer . Overall good value
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Speedy and Delicious
on December 17, 2025
Posted by: Samp9
from Bolivia, NC
[This review was collected as part of a promotion.] Purchase process was easy and made for a great gift. I’ve gotten good reports so far.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy Features to use.
on December 17, 2025
Posted by: JC77
from Long Island, NY Area
[This review was collected as part of a promotion.] Bought a few months ago, simple product to use. Coffee tastes so much better than other brands.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA