Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,418 Reviews)
Rating breakdown 7,418 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
163
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
2
Coffee grinds in every cup
on December 17, 2025
Posted by: NetworkGuy
Good tasting coffee but getting grinds in every cup. Cleaned it several times but still getting grinds. Descale monthly and run rinse cycle weekly.
Also very hard to open and close. Very bad design.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., December 18, 2025
Thank you for your review, John. This should not be the case with your machine and we hope you know that we're always here to help. Please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week, and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Absolutely beautiful 🤩
on December 17, 2025
Posted by: Fancyfacelaka
from Massachusetts
[This review was collected as part of a promotion.] I’m happy I chose the machine I did. My husband and I truly enjoys using it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Very good machine
on December 17, 2025
Posted by: hl2025
from New York
[This review was collected as part of a promotion.] Really like the machine yet it's a bit cumbersome to close it before brewing the coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My favorite coffee!
on December 17, 2025
Posted by: Half and half
from boca Raton Florida
[This review was collected as part of a promotion.] I purchased this a few weeks ago and I am so happy with my coffee purchase
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Morning Sunshine ☀️ So happy to brew with you!
on December 17, 2025
Posted by: MSDelegate
from Carmel, CA
[This review was collected as part of a promotion.] The machine works quietly and efficiently. The added h connectivity’s amazing. I can select my strength and maintain my unit through the phone app. The cleanup is easy and purchasing it allowed me to get free recycling bags. It’s a large bag enough for six sleeves!
The unit came with a milk frother. It’s quiet, easy to measure for cappuccino or latte and super easy to clean. Fast drying coated surface leaves no spotting from water if properly maintained.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love the coffee
on December 17, 2025
Posted by: Coffee11
from Londonderry. NH
[This review was collected as part of a promotion.] Love the machine and the coffee. Use the Next for the larger sized coffees. Only reason not 5 stars is that the unit does not last that long. Have had 3 machines over 4 years.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Espresso yummy!
on December 17, 2025
Posted by: Espresso Lover
from Nixa Missouri
[This review was collected as part of a promotion.] I am so happy with my vertuo Next machine!
Espresso always comes out perfect!
Espresso always comes out perfect!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love My Vertuo Next
on December 17, 2025
Posted by: Pantatal
from North Georgia
[This review was collected as part of a promotion.] I recently ditched my Keurig in favor of Nespresso. What a world of difference in the quality of the coffee. I had no idea what a really great cup of coffee was until I switched. Love, love, love my Nespresso coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA