Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,418 Reviews)
Rating breakdown 7,418 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
163
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
Bold coffee. ⭐⭐⭐⭐
on December 19, 2025
Posted by: Chevelle
from Upper Marlboro, Maryland
[This review was collected as part of a promotion.] Bitter, like any good coffee should be (then again that somebody who loves their coffee strong). I love that even if you add milk , you can still taste the coffee. 5/5!
Recommended especially for strong coffee lovers
Recommended especially for strong coffee lovers
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
been using Nespresso for 7-8 years, very happy
on December 19, 2025
Posted by: profgal62
from Cary, NC
[This review was collected as part of a promotion.] only problem I have is that the coffee isn't very hot
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I like the new style and design of this machinr
on December 19, 2025
Posted by: Rob
from New Jersy
[This review was collected as part of a promotion.] I recently bought a new Vertuo Next to replace my older model and was happy with my new machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to Use
on December 19, 2025
Posted by: Nes114
from Los Angeles
[This review was collected as part of a promotion.] Bought this machine about 2 months ago and I love it, very simple to use and doesn’t require much counter space. I enjoy the wide variety of options.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice variety of choices
on December 19, 2025
Posted by: Bonunz
from New York NY
[This review was collected as part of a promotion.] So far so good! It is easy to use and maintain. The coffees are delicious . I love that the pod tells the machine what to make.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on December 19, 2025
Posted by: Juice WA
from Washington
[This review was collected as part of a promotion.] Excellent machine with great options for many different types of coffee drinks
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yum!
on December 19, 2025
Posted by: Az01
from Nj
[This review was collected as part of a promotion.] This machine is very easy to use and creates a great cup with each use. My first personal machine and I'm quite pleased.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great, but wish I had known.
on December 19, 2025
Posted by: dna556
from Rock, KS
[This review was collected as part of a promotion.] I love the coffee that comes from my Nespresso Vertuo, but what I don't love is that coffee drips or leaks into the used pod container. I thought it was just my machine but I got a replacement and it does the same thing. Very messy if you make multiple cups of coffee and forget to check that used pod collection area, coffee gets all over your counters and under the machine.
I would recommend this to a friend!
Response from Nespresso USABy Logan M., Customer Service, December 20, 2025
We share your disappointment with your machine experience and appreciate your honest review. We feel confident we can help resolve your machine concerns to your satisfaction with comprehensive troubleshooting assistance. Please escalate these concerns by giving us a call at 1-800-562-1465. We are available 24 hours a day seven days a week and look forward to connecting soon. Thank you.
Written by a customer while visiting Nespresso USA