Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6 out of 5
4.6
(7,418 Reviews)
Open Ratings Snapshot
Rating breakdown 7,418 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
163
1 Star
346
86%of customers recommend this product. 
(
3,274 out of 3,792
)
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Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5 out of 5
5
Best purchase I made for myself in a while!
on January 3, 2026
Posted by: Msmarla
from Cranston, RI
[This review was collected as part of a promotion.] This is my 2nd Nespresso machine. Love it! Don't want to live without it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Much better than those other coffee machines
on January 2, 2026
Posted by: Jake
from Sylmar, California
[This review was collected as part of a promotion.] Working great and higher quality brews than the other coffee machines I've tried
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
So Easy to use
on January 2, 2026
Posted by: Retta
from Texas
[This review was collected as part of a promotion.] I bought this about a month ago and will never go back. Nespresso is the way!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Hope it lasts
on January 1, 2026
Posted by: Lala
from Rockford, IL
[This review was collected as part of a promotion.] This is my second Vertuo Next. The first one I got broke after one year of use. I had just past the 12 month warranty period, unfortunately. I was offered a slight discount on a new machine. Hoping this one continues to work!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love this
on January 1, 2026
Posted by: Kpaw
from Coldsprings, TX
[This review was collected as part of a promotion.] Love it, works great and the coffee is the best I’ve ever had.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Easy, fast, easy to clean!!!
on January 1, 2026
Posted by: Eryops
from Washington DC
[This review was collected as part of a promotion.] Easy, fast, easy to clean!!! Also ends up being economical.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
3 out of 5
3
Leaking machine
on January 1, 2026
Posted by: Cindy
from Mishawaka, IN
I have used my espresso machine three times and it leaked all over my counter the third time I used it
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love the coffee- hope machine long lasting
on December 31, 2025
Posted by: UrbanTexan
from Houston, TX
Gift for my birthday first of October. Have loved the coffee and reordered several different sleeves including holiday blends. All have been excellent. 7.7 pods are really great when we do not want to make a full pot of coffee. Wish it produced a little hotter cup of coffee but overall excellent results. After reading the lower rating reviews, I have concerns with the quality of the machine and how long it will last. So far so good but will be sure to write a review if I see quality issues. For now, loving the different flavors. We use the 7.7 pods into a smaller Yeti double walled cup which keeps coffee hotter for longer periods of time. We also use filtered water which we believe delivers a better tasting coffee. When everything is working as designed, it is one of the best tasting coffees in town.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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