Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,418 Reviews)
Rating breakdown 7,418 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
163
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
Nice machine
on January 9, 2026
Posted by: jess4review_4864
I really enjoy my Nespresso Next. It’s super easy to use and makes great espressos and coffee. The coffee comes out smooth, and I love having different pod options to switch things up. It heats up fast . it’s a great little machine that makes my daily coffee routine simple and enjoyable. Only thing I would change is I wish I could adjust the temperature
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use and amazing coffee every time!
on January 9, 2026
Posted by: The pop
from San Diego
[This review was collected as part of a promotion.] We love our Nespresso vertuo pop! It’s easy to use, stylish, and the coffee is absolutely delicious. I love how effortless it is to get a perfect cup every time!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Had this for 4 yearsa
on January 8, 2026
Posted by: Bri
I've had this coffee machine for 4 years and I've never had an issue and it still brews the perfect cup of coffee, everytime.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simplicity, Elegance, Deliciousness
on January 7, 2026
Posted by: VioletsDrummer
from Chicago, Illinois
[This review was collected as part of a promotion.] I’ve been using a Nespresso for more than a decade. The coffee, espresso, and fancy drinks I make are so delicious as well as economical. I had the original Vertuo machine and brought it to work… so I needed another one for my home. I chose the Vertuo Next. It is simple to use and like the original makes all the sizes and styles. I love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Very nice machine but "smart" features need work
on January 7, 2026
Posted by: Randy
from Mandan, North Dakota
[This review was collected as part of a promotion.] The machine looks great and works very well. However, I do believe the "smart" features need some work. I can connect the machine to our home wi-fi and my smartphone app. It says everything is connected, but when I try to communicate with the device over my phone to run descaling or cleaning features, I get an error message trying to connect to device. Very frustrating.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Already Disappointed
on January 6, 2026
Posted by: AD
I just bought this machine & I’m already anticipating for it to break prematurely… I have seen the same comments about this particular machine eventually breaking in less than a year on two different sites. I hope they fixed this issue recently.
Response from Nespresso USABy Allison, Customer Service, January 8, 2026
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The quickest and best way to make a latte!
on January 6, 2026
Posted by: natashap_4629
Love how easy and convenient this machine is! Finally asked for and received one for Christmas this year and I haven’t even been to Starbucks since. Also love how easy and quiet the frother is to use. The Nespresso machine itself is also pretty quiet. Seems to be built pretty sturdy and holds a decent amount of water in the reservoir. The machine isn’t too heavy if you need to move it from area to area it is definitely doable but weighs more than a keurig or normal coffee pot. So happy I got this machine and if you don’t think you will use it daily like I did, I promise you will so just make the big purchase and buy it. You will love it too! 😊
Written by a customer while visiting influenster.com
Customer Rating
5
Saves me money!
on January 6, 2026
Posted by: dianad612_1153
I love using my Nespresso!!! Ever since I got it two months ago I haven't gone to a coffee shop to buy a six dollar coffee - which I used to do at least three times a week. This will helping me save a lot of money over time and it tastes delicious. I could never make my coffee taste "right" when I'm at home until I bought this. My favorite pod has been the Bianco Doppio which is one of the samples in the sample pack that it comes with. I like that I can make a latte super quickly and the espresso always comes out with a perfect crema on the top. It's super easy to clean and maintain as well with the descaling kit that you can buy from their website.
Written by a customer while visiting influenster.com