Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,418 Reviews)
Rating breakdown 7,418 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
163
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Elegant, delicious, fast (and a little costly) way
on January 21, 2026
Posted by: marissan23_2959
I can’t speak more highly of this machine! The machine works effortlessly and isn’t too noisy. It is compatible with truly delicious Nespresso coffee pods that can be made easily in so may different ways - espresso, cappuccino, macchiato, cold brew - whatever your heart desires!!!! The deliciousness gets me through the day every day - and this means a lot coming from a coffee snob like myself! The one and only quam I have is the price of pods - womp!
Written by a customer while visiting influenster.com
Customer Rating
3
LOUD
on January 21, 2026
Posted by: SacBikeNut
from Fair Oaks, California
My wife and I bought this to replace a 5 year old unit that we moved to our RV. This Next unit is unbelievably loud, and vibrates uncontrollably (slight exaggeration). Our old unit was very quiet, and still is. We are very disappointed in the build quality. For the money it should be much quieter!
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great selections
on January 21, 2026
Posted by: vjthedj
from Woodbine, Georgia
[This review was collected as part of a promotion.] My family in Italy had a Nespresso machine and we are now enjoying it here in Georgia.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on January 20, 2026
Posted by: jos
from Madison, WI
[This review was collected as part of a promotion.] I received this as a christmas gift and i’m obsessed! an old friend of mine had one and i couldn’t wait to have my own.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not as reliable as Keurig
on January 20, 2026
Posted by: CP
It worked for a while and all of the sudden it stopped turning on. Just won't work and nothing happens, I am left with brand new pods that I can't use. I always run the clean cycle and do all the maintinance. They won't even let me send it back for it to be fixed, not as reliable as my keurig.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, January 21, 2026
Thank you for your review, Carlos. Every Nespresso machine is covered under at least a one-year warranty with repair or replacement and lifetime troubleshooting service. Please call for assistance, 800.562.1465 when you're near your machine. We look forward to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek and Easy to Use
on January 20, 2026
Posted by: mckenzieg53_9753
I love it so much it has saved me so much money. 10/10. I never want to buy coffees out anymore because of how good the coffee is. The pods are also delicious.
Written by a customer while visiting influenster.com
Customer Rating
5
Fast foamy brew
on January 20, 2026
Posted by: JDBeanie
from Vero Beach, FL
[This review was collected as part of a promotion.] My mom got this for my place. She loves Nespresso and when she comes to visit it’s a fun treat!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
You need vertuo pods:)
on January 19, 2026
Posted by: alannar24_1308
This is my second machine and I am completely obsessed I hope
You know that once you get it - you won’t use your drip anymore it is so sleek great value the size is compact and such quick performance
You know that once you get it - you won’t use your drip anymore it is so sleek great value the size is compact and such quick performance
Written by a customer while visiting influenster.com