Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,418 Reviews)
Rating breakdown 7,418 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
163
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Such a good investment in my house!!
on January 28, 2026
Posted by: kaitlynh302_4077
I’m obsessed with this machine!! It’s helped me stay home and not get coffee from anywhere but make it at home myself!! It’s made it fun to create little espressos on my own!! Works amazing never had any issues with it and I’ve had it for couple years now! Definitely recommend!!
Written by a customer while visiting influenster.com
Customer Rating
5
Best coffee/espresso machines for home & office.
on January 27, 2026
Posted by: Debrakins
from Phoenix, AZ
[This review was collected as part of a promotion.] Love our Vertuo Next. The best tasting coffee especially with the crema, variety of flavors & espressos! This is our second machine and bought the white with gold trim, it’s gorgeous.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious Coffee!
on January 27, 2026
Posted by: Texan17
from Boerne TX
[This review was collected as part of a promotion.] This was purchased to replace our previous Nespresso. The color blue accentuates our kitchen. Having the Nespresso is like having your very own barista preparing your favorite coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
After trying it at a friend’s house, this machine
on January 27, 2026
Posted by: elizabethb1169_6595
I’ve tried the Nespresso VertuoPlus at a friend’s house and absolutely loved it. The coffee aroma is rich and café-like, and the machine consistently makes smooth, flavorful coffee with a great crema. I really like the features and how easy it is to use, from brewing different cup sizes to quick cleanup. It’s not overly noisy and feels well made with quality materials. After using it, it’s definitely on my wish list.
Written by a customer while visiting influenster.com
Customer Rating
5
Obsessed with my Nespresso Vertuo Plus! Perfect c
on January 26, 2026
Posted by: berrino1_7167
I absolutely love my Nespresso Vertuo Plus! The coffee tastes rich and aromatic every single time, and the machine is so easy to use. I appreciate the wide variety of coffee sizes it offers, from a small espresso to a large mug. The automatic capsule recognition and fast brewing make my mornings so much smoother. Plus, the sleek design looks great on my kitchen counter. Definitely worth every penny!Absolutely loving my Nespresso Vertuo Plus! ☕ Quick, easy, and always delicious coffee. The variety of sizes is perfect, and it looks amazing on my counter. Highly recommend!"Totally obsessed with my Nespresso Vertuo Plus! Morning coffee just got so much better. From tiny espressos to big mugs, it’s always perfect. Plus, it looks super cute on my counter!
Written by a customer while visiting influenster.com
Customer Rating
5
Love the foam! Love the look.
on January 26, 2026
Posted by: ghottamale
from Huntington Beach. CA
[This review was collected as part of a promotion.] I experienced Nespresso in vacation with family over the holidays. I loved the taste, the foam, and this was with no creamer! I came home and purchased a Nespresso the following day. It’s been 3 weeks and still loving it! I replaced my Keurig.i purchased the Virtuo Next in cream with gold trim.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Leaked straight out of the box
on January 25, 2026
Posted by: vaime
from Scottsdale, AZ
Bought this brand new as our Evoluo finally succumbed to the bearing ring. Straight out of the box, the Next leaked nearly the entire tank even after being reseated and inspected. Faulty from the box. Now we busy professionals need to return the Next and determine which machine has the least number of problems and best longevity. Expected more from Nespresso.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, January 26, 2026
Thank you for your review, Tori. We're disappointed your Vertuo Next didn’t meet your expectations. Please call us via our toll-free number at 800-562-1465, we're available 24/7 to assist you. All Nespresso machines come with at least a one-year warranty.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not my favorite
on January 25, 2026
Posted by: KDR
from Texas
I don’t like how the lid locks. It does not feel as well built as my other Nespresso coffee and espresso makers.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, January 26, 2026
Thank you for your review. We're disappointed your Vertuo Next didn’t meet your expectations. Please call us via our toll-free number at 800-562-1465, we're available 24/7 to assist you. All Nespresso machines come with at least a one-year warranty.
Written by a customer while visiting Nespresso USA