Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,418 Reviews)
Rating breakdown 7,418 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
163
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Love it 😍
on January 31, 2026
Posted by: fabiolac135_3216
In our home, we are coffee lovers, so we couldn't be without our amazing Nespresso machine. Every morning we treat ourselves to delicious coffee; it's truly delightful! 😋
Written by a customer while visiting influenster.com
Customer Rating
2
Fussy and Not Well Built.
on January 30, 2026
Posted by: PJK
from Lake Fork, Texas
This is my 3rd Nespresso machine and the worst one so far. My last machine stopped making espresso, and there were issues with the lid sticking. I fully expected the Vertuo Next to be an upgrade, but it feels cheap and it’s difficult to close and lock the lid. The crema is not as creamy, but at least it makes espresso. Not sure how long it will last? I looked at Breville, and unless you are wanting to open a coffee shop (high end machines are pricey), their only available machine is the Vertuo Next. I sure hope Nespresso ups their game soon. The pods are too expensive to use with a crappy machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, January 31, 2026
Thank you for your review, Pat. We’re sorry to learn you’re dissatisfied with your new Vertuo Next. We stand behind our brand and our Machine Experts will be pleased to hear from you so we may address your concerns. Please call directly, 800.562.1465, to troubleshoot over the phone. We offer repair or replacement options as needed, and lifetime troubleshooting service. We value your loyalty and look forward to coming to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Make your dream morning coffee
on January 29, 2026
Posted by: silpam1_2782
My husband gifted me this machine a year ago. I have used it so much ever since i got it. Im able to use it to make delicious coffees. Its an easy way to have espresso in your daily coffee.
Written by a customer while visiting influenster.com
Customer Rating
5
Compact size, sturdy build, fast brewing, and supp
on January 29, 2026
Posted by: kerenl18_598
The nespresso VertoPlus Deluxe has a compact size that fits perfectly on my counter , yet it feels very sturdy and well built It brews quickly , support multiple cup sizes , and is extremely easy to use. The functionality is smooth and convenient making great coffee in seconds
Written by a customer while visiting influenster.com
Customer Rating
5
Love my Nespresso!
on January 29, 2026
Posted by: None
from Cullman, Alabama
[This review was collected as part of a promotion.] Bought this for my daughter and she loves it!uses it every day. Great coffee, so many flavors to choose from!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect cup
on January 29, 2026
Posted by: oliveg91_9541
Great machine perfect cup of coffee every time. Love the aerocinno have the option for hot and cold foam. I did get a sample of the pods with my purchase and the variety are endless they are very tasty and they also have seasonal flavors . Love it definitely recommend
Written by a customer while visiting influenster.com
Customer Rating
5
Great appliance for brewing the perfect cup of cof
on January 28, 2026
Posted by: jackz314_6837
This is the perfect brewing system for nespresso lovers! The machine works efficiently to brew the perfect cup every single time. The assembly process was straightforward and operating it was simple. I like the easy control panel and convenient and customizable features. It’s quick at brewing a variety of size cups of coffee. The performance is just great overall. I recommend this brewing system to others based on flawless performance!
Written by a customer while visiting influenster.com
Customer Rating
5
Great!
on January 28, 2026
Posted by: Ally
from Pa
[This review was collected as part of a promotion.] It’s delicious! I bought a couple months ago and it’s so good.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA