Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.5
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,258
4 Stars
432
3 Stars
118
2 Stars
124
1 Star
316
86%of customers recommend this product.
(
2,805 out of
3,265)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Love the new look!
on June 6, 2022
Posted by: Karen
from Asbury Park, NJ
I noticed that Nespresso changed the look of the machine. The one that I have was six years old. There was nothing wrong with it except the coffee wasn't as hot as it used to be. I love the look of the machine and, of course, the way the coffee tastes. Happy I decided to upgrade!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Too much vibration
on September 12, 2022
Posted by: Ryan
from Virginia
I bought this product a couple months ago after my last Nespresso machine stopped working. I’ve had my coffee cup vibrate off the drip tray 3 times now and end up in the floor with coffee all over the cabinets and walls. Never had this problem with my last machine. I’ve had to stop using the drip tray all together.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, September 13, 2022
Hello Ryan, and thank you for your review. We understand your frustration regarding your VertuoPlus machine vibrating too much, and we would like to offer our assistance. Please contact Nespresso at 800-562-1465. We are available 24 hours a day, 7 days a week. Additional troubleshooting assistance can be found on Nespresso.com/help for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Easy to use
on September 27, 2022
Posted by: Bruce
[This review was collected as part of a promotion.] We bought this several weeks ago. Although it makes decent coffee, it is more like espresso (even their coffee sizes) and less like drip coffee. So depending on how you like your coffee, this machine may/may not be for you.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine
on September 28, 2022
Posted by: Britt13
from Laguna Beach Ca
[This review was collected as part of a promotion.] It’s honestly changed my life and brings me joy. Just buy it you’ll be happy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
love it
on September 29, 2022
Posted by: arkansashog
[This review was collected as part of a promotion.] I thought that the temperature complaint was going to be an isssue but it’s not! much better than my Keurig and not watery at all
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Cafe experience
on October 2, 2022
Posted by: Saz
[This review was collected as part of a promotion.] Absolutely gorgeous machine, love the coffee, makes my apartment smell like a cafe!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on October 2, 2022
Posted by: mlmn
from Minneapolis, MN
[This review was collected as part of a promotion.] Bought this several weeks ago. Sleek design. Excellent coffee. Easy to use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Solid machine
on October 3, 2022
Posted by: amami
from HI
[This review was collected as part of a promotion.] Solid machine running with no issues so far. Much more reliable than my previous Vertuo Next model. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA