Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,417 Reviews)
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
My own personal barista
on February 15, 2026
Posted by: NayaraD
[This review was collected as part of a promotion.] I can’t sing this machines praises enough. Its sleek design gives the kitchen an elevated look. The machine itself is so easy to use! I love the simplicity of placing a pod in and just hitting a button. It takes all the guesswork out of a beautiful cup of coffee. There are so many different coffee options, it’s like having my own personal barista. The coffee comes out in a perfect temperature with just the right amount of foam on top. While I didn’t run a descaling cycle yet, I did do an initial clean, and that was a very easy to do process. I will be using this machine over and over again.
Written by a customer while visiting Nespresso USA
Customer Rating
5
In love
on February 15, 2026
Posted by: NataliaK
[This review was collected as part of a promotion.] I'm so happy, that I had a chance to try it. All my family loves it. I love everything about it. It's nice looking, compact, very easy to operate. Easy to clean. Coffee comes out fast. So tasty and hot enough. Energy savings is important also.
It's definitely a great Coffee machine. I can recommend it to each and every.
Thank you.
It's definitely a great Coffee machine. I can recommend it to each and every.
Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Cup of joe! Nice and hot!
on February 15, 2026
Posted by: MelitsaP
[This review was collected as part of a promotion.] I was frustrated at first. All instructions are on QR codes. So I had to go on YouTube to find the directions. First, we cleaned out the machine. Then put in thexpod you want. It reads the pod and knows what you are making. Coffee comes out nice and hot. Taste is amazing. I'd have to compare the cost if the pods in comparison to others. Just tricky at first to use.
Written by a customer while visiting Nespresso USA
Customer Rating
5
obsessed!!!!
on February 15, 2026
Posted by: SaraA
[This review was collected as part of a promotion.] I love this machine already!!! Brews the perfect coffee, espressos, and lattes!!! I love how the barcode on the pods tells the machine how to brew. It pours steady and the cup holder is adjustable!!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nespresso
on February 15, 2026
Posted by: JennyD
[This review was collected as part of a promotion.] I love my espresso machine, I love the Bluetooth function and the differnt brew options. It is a little loud. Maintenance is simple and easy to clean, a lot of storage for used pods.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious Espresso
on February 15, 2026
Posted by: DebbiK
[This review was collected as part of a promotion.] This Espresso maker is so easy to use. Besides the ease, I love that you can adjust your cup size from a small cup to a full cup. It is super easy to put together and looks perfect in my kitchen. There is a great variety of flavor/types of espresso in the pods assortment.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Don’t wait for that perfect coffee get a nespresso
on February 15, 2026
Posted by: LizzR
[This review was collected as part of a promotion.] I’m blown away by this coffee! The machine is sleek and modern which looks good in ANY kitchen. I love the size. It is thin and long with a perfect water receptacle at back. You have three different levels. You can make expresso cold brew or American coffee. It leaves it creamy and rich. You have quality coffee pods from different countries. The old pod gets stored in the back container which is dark so you see no mess. Its built sturdy
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easy espresso in under 2 minutes
on February 15, 2026
Posted by: ChrissyF
[This review was collected as part of a promotion.] This brewer is a great thing to have if you love getting fancy drinks from coffee chains. I consider this an espresso machine as pretty much every pod I have tried tastes darker and richer than regular coffee even when it specifically states the pod is for coffee (based on a larger volume of water), although ironically, if you try to use third party refillable pods with regular coffee inside, the brew tastes watery. If lattes, americanos, and cappuccinos are more your speed, this is definitely the machine for you!
Nespresso makes the brewing process idiot proof as the pods have a barcode on the underside of the rim which reads the volume of water it should use with it. You simply push the button on the top of the brewer once to start the process, and it takes under 2 minutes to produce your beverage. You can even choose to add more water to the cup by holding the button down more after the brewing cycle is done. I'm super impressed by the amount of crema in the cup as I don't get that much with other espresso brewing methods.
The Vertuo Next has a slim countertop footprint which I like as it leaves room for other appliances next to it. The water tank is removable which makes it easy to fill, and the drip tray can be adjusted to fit the size of the cup you are using to minimize splashing as the beverage is being produced. The surface is easy to clean, and there is a cleaning cycle you can run for descaling the machine when needed. I like that each time you open the cover, the used pod rolls into a side compartment which can be emptied later. The initial setup was quick and easy and just required parts to be cleaned and the unit to be plugged in.
I'm taking a star away for a few reasons. I do find it hard to clean the area where the pods get punctured. I noticed a few coffee grounds in some cups I brewed, nothing too bad, but I can see this issue getting worse over time if regular cleaning is not done.
The lid can be a little hard to push down and lock into place. Elderly people or those with poor upper body strength would have a hard time using this unit.
The pods, while elegantly designed to resemble chocolate bonbons, are rather expensive compared to other single cup brewers. There are not many varieties sold in physical stores, either. And if you don't like dark coffee, you'll have a hard time enjoying any of the varieties if you don't add extra water or milk to your beverage. Somehow even the lightest rated pods still taste very intense, and our house feels like the drinks taste even stronger than traditionally brewed espresso.
Lastly, Nespresso has an app that is compatible with the Vertuo Next, but it doesn't offer much to add to your experience other than to adjust the water volume preference and update the machine. It mostly serves as a manual and a way to order more pods, so if you were looking to schedule a time for your coffee to be brewed in the morning, the function is not there. The app was rather underwhelming.
Overall this machine will not be replacing our normal coffee brewing methods, but it's great for speed, convenience, and when you want a drink with a bolder flavor profile.
Written by a customer while visiting Nespresso USA