Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,417 Reviews)
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
A must have for true coffee lovers!
on February 16, 2026
Posted by: OdalysC
[This review was collected as part of a promotion.] Such a sleek and chic coffee machine! Can fit anywhere in your kitchen without being an eyesore which is nice compared to other competing brands. It’s easy and quick to set up and will be easy to maintain as there is no water filter for this machine so you use filtered drinking water. That’s not an issue for me since I have a filtered water pitcher as part of my refrigerator, so maintenance should be easy and not as frequent as other machines.
The coffee quality is exceptional! It’s true coffee that’s not burn and tastes bitter. Of course there are so many options on flavors, strength, boldness, iced or hot, or type of coffee style that you can truly customize your own cup to your liking. I like flavored coffees so I can’t wait to try out all their pods. When your coffee comes out, it has this beautiful color and froth on top that is just the cherry on top for me on experiencing the coffee.
The machine is loud though so it would definitely wake a light sleeper. I’d compare it to a at home coffee bean grinder. That’s my only downside to the machine. This Nespresso is not only a time saver for convenience but also a money savor because instead of buying cups of coffee everyday, I can have a top quality cup everyday for FAR less.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good quality and convenience.
on February 16, 2026
Posted by: CindyN
[This review was collected as part of a promotion.] The color look clean and modern on my counter, and it size doesn’t take up much space. The coffee taste is smooth and rich with brew on top. It’s easy to used just pop in a pod and press the bottom. It’s heat up fast, which is perfect for busy morning.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Comparable but a little better ☕️☕️☕️
on February 16, 2026
Posted by: LauraZ
[This review was collected as part of a promotion.] Let’s talk about my new Nespresso Vertuo Next. I was very excited to be picked to try this product because I’ve always wanted a coffee pot in the basement near my office and this one looks great on the dry bar (color and style). Its sleek design fits in well with my style. Upon arrival the box was very damaged which scared me but the product was packaged well enough it remained unharmed. It brewed a hot cup of coffee rather quickly and I was impressed with how small the pods seem that the coffee was strong. My setback with this device is that it states it brews a carafe on the box but doesn’t include the carafe - I’m a multiple cups a day kinda gal!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Definitely would recommend for any coffee lovers!
on February 16, 2026
Posted by: jessicaC
[This review was collected as part of a promotion.] I am loving the nespresso! So far my favorite are the espresso pods. I love a strong coffee, and this just does it better than other at home coffee machines. I normally have to add a spoonful of instant espresso powder into a cup of coffee for that extra kick, but not with the nespresso! It heats up really quickly, so I get my coffee made very quickly. The only downside is that it is loud. I don't mind it though, but it was scary at first. The machine itself is easy to use and it looks very sleek on the countertop.
Written by a customer while visiting Nespresso USA
Customer Rating
5
So goood
on February 16, 2026
Posted by: SabrinaT
[This review was collected as part of a promotion.] Absolutely love this espresso machine. The taste of the espresso is amazing. Perfectly amount of foam. It’s a little loud while making the coffee but nothing crazy and overly obnoxious. So happy with this machine.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Makes delicious beverages quickly.
on February 16, 2026
Posted by: AnnE
[This review was collected as part of a promotion.] Love the overall design of the Nespresso and the variety of drinks they provide. Water dispenser is easy to fill and dishwasher safe. It is easy to use and quick to make your favorite beverage. I like the removable adjustable shelf as well but there are a few dislikes.
I feel although it has a thin design it is long and although sturdy the adjustable cup holder may easily be hit and broken off.
When you open it, it automatically removes the old pods into a tray which is a nice touch but may not be necessary.
This system claims to be Bluetooth-but I could not get it to connect to our WiFi and upon review I see I am not the only one with this issue on their app. And lastly I which there was a way to store the pods other than just buying a clear container so that you can see what you have.
I feel although it has a thin design it is long and although sturdy the adjustable cup holder may easily be hit and broken off.
When you open it, it automatically removes the old pods into a tray which is a nice touch but may not be necessary.
This system claims to be Bluetooth-but I could not get it to connect to our WiFi and upon review I see I am not the only one with this issue on their app. And lastly I which there was a way to store the pods other than just buying a clear container so that you can see what you have.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not my favorite but not the worst
on February 16, 2026
Posted by: RachelB
[This review was collected as part of a promotion.] This machine is unique. The machine is very loud. This makes strong coffee so you only get about 5 ounces. When the coffee is made there is a foam intop. The temperature is definitely on point. This is not easily portable. There is a container in the back to hold water.
Response from Nespresso USABy Chloe H., Customer Service, February 17, 2026
Thank you for your review, Rachel. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. Please call us directly at, 800-562-1465, we'll be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Nespresso Machine the best!
on February 16, 2026
Posted by: MaryC
[This review was collected as part of a promotion.] This Nespresso machine is very cool, the black and white combination on the outer presentation is beautiful in my kitchen. I like how slim the Nespresso machine is and it fit’s great on my counter top. I like that the manual is easy to read. The machine is easy to use and I like that it doesn’t have a lot of parts that you have to add to the machine. The machine brew’s nice and quiet, once your espresso is done it smells so delightful. I love the foam it brews and man the first taste really get’s you going! This machine is easy to clean and I love how when you unlock the machine the pod empty’s in another part of the machine until you empty them out. Thank you Influenster for the Nespresso machine I’m super excited to use it more and this is my honest review.
Written by a customer while visiting Nespresso USA