Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,417 Reviews)
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
A true at home cafe experience
on February 16, 2026
Posted by: MadlyneK
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is the most amazing espresso/coffee/iced beverage machine I’ve ever tried! It truly is incredible drinks that it can create, you can mix flavors, it’s super fast and comes out so fresh and delicious. It creates a real cafe experience at home. It’s only the size of a regular coffee machine and it even empties out the used pod after your done. It’s so advanced for a coffee machine I truly am impressed.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy set up to use
on February 16, 2026
Posted by: AndreaB
[This review was collected as part of a promotion.] The espresso virtuo next in white has been so fun to use. Its sleek and slim design makes it easy to keep out on the counter without causing it to feel cluttered. The nespresso pods offer so much variety and it smells so good. The operation was easy to use and set up. The machine isn’t heavy at all but still feels very sturdy. Great value. I do wish there were more flavor varieties offered in the pods.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Chic coffee for one!
on February 16, 2026
Posted by: LizN
[This review was collected as part of a promotion.] Slick, elegant and fantastic!
This machine is a coffee lovers dream. It fits well in my kitchen, the coffee brewing tastes great. The noise isn’t so loud which is a plus! It’s definitely a forever machine.
This machine is a coffee lovers dream. It fits well in my kitchen, the coffee brewing tastes great. The noise isn’t so loud which is a plus! It’s definitely a forever machine.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
So good!
on February 16, 2026
Posted by: COLLEEND
[This review was collected as part of a promotion.] Amazing machine and works so well! I love this for the cold mornings! The size is great and the color is so aesthetically pleasing! It’s built great and reliable!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on February 16, 2026
Posted by: AmandaN
[This review was collected as part of a promotion.] I’ve had a Vertuo Next Nespresso machine for a while now but my machine was an older model. This newer dark navy version is absolutely amazing! It’s quieter, performs just as well if not better & makes my drinks exactly how I like them! Would definitely recommend getting one if you like lattes & more fancy coffees.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine!
on February 16, 2026
Posted by: EdithC
[This review was collected as part of a promotion.] This Nespresso machine is easy to use, the design is perfect for any space, and I love the adjustable height settings depending on the cup size. The mechanism gives the espresso a unique and delicious frothy flavor.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome
on February 16, 2026
Posted by: AngieJ
[This review was collected as part of a promotion.] I really enjoyed this. The temperature was really hot. It made a normal amount. It is very functional as it makes different drinks and size amounts. It is very durable.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Some Tweaks & Kcups would make this perfect!
on February 16, 2026
Posted by: DenaM
[This review was collected as part of a promotion.] This is my first Nespresso machine after using mostly Kcup/Grounds single serve machines. I have to say that I’m mostly impressed with this Vertuo Next. Very easy to setup, but I did have to look online for more in depth directions on how to change the cup size for each pod. When I first tried it, it only gave me a tiny bit in the cup, as it automatically adjusts on its own per each pod size. So it was a bit of trial & error to get my settings to my liking. In my pics you will see the small cup & large cup I brewed. I highly suggest you looking up online details because you can actually set your cup size for each pod, reset the machine, top it off if you want a bit more, and stop it early. There’s also an app you can download and connects via Bluetooth or WiFi. It took a couple times to connect it right though. The app is ok and you can set your cup size on the app also. It’s supposed to keep track of your cleaning and water level as well. But I found it told me my water level was full, when in actuality there was no water. So the app is pretty useless. As for the machine itself, I love how it makes the coffee with a layer of creamy foam on top. It only takes 30 seconds to heat up and you have the perfect cup of coffee/espresso quickly after! I like the adjustable cup stand that fits numerous sizes. It only has 1 button on it, so it makes it very simplistic to use. My favorite touch was when you go to open it after brewing, it takes the pod and puts it in a little storage on the side. All on its own! No more reaching in to remove a hot pod. You simply dump the storage on the side when it’s full of empty pods. It will fit easily on your counter since it is compact and doesn’t take up much space. The dark gray color looked great in my kitchen as well. It is a bit loud when it’s brewing but wasn’t a huge deal to me. The only real negative I have is that you have to use specific pods. It honestly isn’t cost efficient buying them compared to the kcups. There’s way more options and are way cheaper in the kcups. I just don’t see myself using this as much due to that. I wish the company stuck with what’s working for people. So that’s why I can’t give it a perfect rating. Also the app/bluetooth and having to look up directions is the other reasons. But the coffee turns out amazing and the machine works flawlessly once you get your settings right.
Written by a customer while visiting Nespresso USA