Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,417 Reviews)
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,274 out of
3,792)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Love it
on February 16, 2026
Posted by: lisaM
[This review was collected as part of a promotion.] It came very nicely packaged the capacity of the water is great. Cleaning is super easy. Set up was only a few minutes. It’s very functional. You can use all kinds of different pods from espresso to iced coffee to regular coffee. It’s awesome.😎
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great alternative to regular coffee
on February 16, 2026
Posted by: SarahH
[This review was collected as part of a promotion.] I am really enjoying getting to know my new Nespresso machine!
I love that one of the major coffee shop brands offer the pods. I used a creamy caramel blend and it was delicious.
I love that one of the major coffee shop brands offer the pods. I used a creamy caramel blend and it was delicious.
I was a little confused on how to "clean" my machine when I first used it. After holding down the button for three seconds, it brewed a cleaning cycle then all good to go!
My house smelled amazing after brewing my first cup!! It brews fast and the machine heats up quick.
The machine is very basic - just one button the brew! Fill up the water, lock in the pod then brew! Easy! I love the simplicity. It doesn't take up too much space on the counter and it's not very heavy.
Written by a customer while visiting Nespresso USA
Customer Rating
5
My new obsession 😍
on February 16, 2026
Posted by: LakimaK
[This review was collected as part of a promotion.] I'm in love. The color is perfect for my kitchen. It took less than 2 mins to make a cup of coffee with a foam cap. Filled my cup to the lip. All I did was pop in the little coffee pod which is recyclable. No assembly involved. Perfect pour and they have different cup sizes ranging for a true espresso to a carafe. Best part, the coffee is delicious!
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Cafe worthy
on February 16, 2026
Posted by: TaliL
[This review was collected as part of a promotion.] Oh we are obsessed! This nespresso looks so chic and makes amazing coffee. I feel like I’m getting coffee shop lattes in the morning! If someone else uses it first, my house smells like coffee which is so fun to wake up to. Truly has upgraded my morning routine!
Written by a customer while visiting Nespresso USA
Customer Rating
5
works like a dream
on February 16, 2026
Posted by: MelissaZ
[This review was collected as part of a promotion.] i love how compact this nespresso is compared to the older version. works so great and i love how yummy the coffee brews in this machine. such a seamless machine to use. i 10/10 recommend
Written by a customer while visiting Nespresso USA
Customer Rating
5
Must buy Nespresso Vertuo Next machine!!
on February 16, 2026
Posted by: SabrinaD
[This review was collected as part of a promotion.] Nespresso Vertuo Next machine is a must buy!!! It is so easy to use and is moderately quiet. It is very easy to clean. The water reservoir comes off to fill easy and it is much larger than my old Nespresso machine. It has movable cup holder to put higher for smaller cups and lower for larger cups. The old pods are stored in the back of the machine and easily removed to throw out. This is my second Nespresso machine and I would buy another one!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love our new Nespresso
on February 16, 2026
Posted by: AmyW
[This review was collected as part of a promotion.] Absolutely loving our new nespresso. I love how small it is. It also appears to be quite sturdy and has a nice weight to it so it can’t accidentally be knocked over. It isn’t that loud. Likely the equivalent to noise in a busy office. The price seems like a great value and I would be happy to pay.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
2
Expected Better Longevity From Nespresso
on February 16, 2026
Posted by: Alia
from Minneapolis, MN
I'm not one to leave reviews, but after having the Vertuo Next for almost 3 years, I felt compelled to share my experience. The machine recently stopped working entirely. I made two calls with Nespresso Support to confirm it was indeed a machine failure and not user error. We received this as an engagement gift, so it was disappointing to see it fail so soon. While we enjoyed using it during the time it worked, I expected much better durability and quality from a Nespresso product.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA