Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6 out of 5
4.6
(7,417 Reviews)
Open Ratings Snapshot
Rating breakdown 7,417 reviews
5 Stars
5,782
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product. 
(
3,274 out of 3,792
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4 out of 5
4
Find directions before making anything. Pids are n
on February 17, 2026
Posted by: TriciaN
[This review was collected as part of a promotion.] Thank you to Influenster for allowing me the opportunity to try this product for free in exchange for my honest review. I was so excited to get this claim; however when we went to use it. It was so loud. The temperature of our coffee was not hot at all. The design is nice with the extra bonus that it removes your pod for you so you dont have to touch it. When the side is full, pull it out and dump in the trash can. Cleaning is just like you would with your coffee pots. Very simple.
Pros: Your machine can run off an app
It was easy to set up
No need to remove pods, machine does it for you.
Cons: No instructions or clear instructions
Very loud
Did not dispense a full coffee cup
What it did make came out cool
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Sleek, Compact, and Promising
on February 17, 2026
Posted by: RubaskaS
[This review was collected as part of a promotion.] This coffee machine looks super sleek and doesn’t take up much counter space. I love the simple, modern design and the variety of drink sizes it offers. It seems like a great option for quick, convenient coffee at home.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Iced Coffees to the rescue!
on February 16, 2026
Posted by: CandiceR
[This review was collected as part of a promotion.] When I tell you I was so excited to receive this! I am not a huge hot coffee drinker but I was highly impressed with how my iced coffees turned out! The machine itself is very beautiful and sleek! Brewed all my cups fast and efficient l! I love how easy and simple it is to use!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Convenience and quality = yummy coffee!
on February 16, 2026
Posted by: MariahH
[This review was collected as part of a promotion.] I absolutely love my Nespresso machine. It’s so quick and easy! Just pop in a pod and I have a rich, smooth coffee.
My favorite part is being able to customize the coffee with adding different flavors and creams to the coffee. It’s compact, convenient, and totally worth it for my everyday routine.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Coffee Shop Vibes
on February 16, 2026
Posted by: HeatherH
[This review was collected as part of a promotion.] I recently got the Nespresso Virtuo Next and I did not expect to love it as much as I do. Theres a few things to learn but the Nespresso app makes that super easy by giving you tutorials that arent too long. They're straight to the point and I love that. Once you pair your machine with the app, you can customize your machine to your own settings and brew a perfect cup literally every time, it's so cool.
What surprised me most is how easy it is to use. You literally press one button and the machine does the rest. It reads the capsule, adjusts everything automatically, and gives you that perfect cup as I mentioned before. It's really interesting and satisfying to watch. The cup tray is very nice also because it adjusts to whatever height is needed( perfect cup every time haha) There were so many capsule options to choose from as well. Different strengths, flavors, hot, or cold. The cleanup is so easy too. Unlock your machine and the machine gobbles it right into its built in trash compartment on the side.
If you love coffee that you can customize with the touch of one button right at home, this is so worth trying.
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Love my new nespresso
on February 16, 2026
Posted by: BM19245
from San Antonio tx
[This review was collected as part of a promotion.] I bought this a few weeks ago and I love it so far. I will say it is a little louder than my old coffee maker but I can over look it when the results are this good.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Nespresso you are the Best!
on February 16, 2026
Posted by: JoannaH
[This review was collected as part of a promotion.] I love this Nespresso machine. Its performance is amazing. It designed for smooth & rich coffee brewing. Setup is easy, just watch the videos provided. It even holds the used pods for easy disposal.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Just buy one of if you’ve been debating
on February 16, 2026
Posted by: CarissaR
[This review was collected as part of a promotion.] I have wanted a Nespresso for years, and I’m so glad that I got one. The coffee tastes amazing. It tastes like a coffee shop at home. An it’s honestly fairly simple to use once you get the hang of it. I have loved every cup of espresso and coffee that I’ve made so far. I’m excited to continue making new things and trying new types of coffee. I would totally say make the purchase if you’re on the fence. I love the simplicity of making a great cup of espresso right in the comfort of your own home.
Written by a customer while visiting Nespresso USA
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