Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,416 Reviews)
Rating breakdown 7,416 reviews
5 Stars
5,781
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,273 out of
3,791)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
Sleek design and delicious coffee drinks!
on February 20, 2026
Posted by: MargaretC
[This review was collected as part of a promotion.] The Nespesso Vertuo Next is a sleek looking machine that makes delicious espresso and coffee.
Setup was easy though I do wish it came with a quick start guide.
I downloaded the app and used the video tutorials to ensure I was using the machine properly. When I searched recipes it only shows cappuccino or latte machiatto though these are only possible if you have a milk frother. Fortunately we do but it seems misleading to list these recipes for a machine that doesn’t automatically come with a frother.
Using the machine is straightforward, plug it in, the coffee icon will blink white as it warms (30 second), then open and add your coffee, close and hit the button once. The machine scans the espresso/coffee container to ensure the proper amount of water is used. The machine is on the louder side though this isn’t a deal breaker for me.
Espresso drinks came out creamy and smooth. Black coffee was balanced and drinkable.
Overall I really like this machine and enjoy using it.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek and fit design
on February 20, 2026
Posted by: DanielleV
[This review was collected as part of a promotion.] To give my most honest and humble opinion, the machine is really loud in the process of brewing the coffee and the temperature can be hotter. The design is sleek and will fit in a nice corner as the size is not to big. The weight is fairly light. But over all I really enjoy the flavors of the actual espresso and coffee
Written by a customer while visiting Nespresso USA
Customer Rating
5
If you love coffee or espresso, dont think; just b
on February 20, 2026
Posted by: JamiLeeB
[This review was collected as part of a promotion.] Pretty nice looking machine right out of the box. Takes up a smaller amount of space than most coffee or espresso machines and even so it’s very aesthetically pleasing if you need to keep it out and visible. Noise is a little loud but it doesn’t bother me. Got a great selection of flavors and pods to make creative drinks or just a plain espresso shot. All of the pods I’ve tried so far are great. It’s super fast and literally so easy to use. The little pod automatically moves into a little compartment in the machine that acts as a little trash so you don’t have to throw the pod away every time. Easy to fill and clean, although there is not much to have to clean since it’s just the water. Absolutely amazing and I’ve been saving so much money just using this!
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very Easy to Use!
on February 20, 2026
Posted by: JamieR
[This review was collected as part of a promotion.] I have always wanted a Nespresso so I was very excited to try it out. I have used other “cups” for my coffee but really wanted to be able to make lattes and have espressos. I love how thin this is, it fits tucked into my coffee area nicely. I also love how easy it is to make. Just pop your pod choice in and wait for it to brew. It is not intimidating at all! I can’t wait to try more flavors/types!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great for quality coffee at home
on February 20, 2026
Posted by: TabbyA
[This review was collected as part of a promotion.] This coffee machine is super easy to use. The crema is rich and I love it can make everything from strong espresso to full size mug coffee without guessing on strength or grind.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
A Barista on Your Counter
on February 20, 2026
Posted by: AshleyH
[This review was collected as part of a promotion.] Nespresso Vertuo Next was easy to set up and easy to use! It made the perfect espresso on its first brew and had left me wanting more! The sleek design allows it take up minimal counter space. I’m excited to try my next cup!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love!!!!
on February 20, 2026
Posted by: KimberlyB
[This review was collected as part of a promotion.] I am a coffee fanatic! This is a must have for me! This version of the nespresso is easy to use. The pods are easy to read and easy to use. The coffee temperature was perfect.I could have it at hot or iced and overall I love this product.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great brews every time
on February 20, 2026
Posted by: YulemnyV
I have had this machine since 2022. I love how this machine is very compact, yet it has a great water tank capacity, and it brews great quality coffee every single time. The automated settings make brewing so easy, quick, and effortless. The only thing is after 4 years now, the descaling light won’t go away. I descaled it, ran the machine on mandatory rinse, tried resetting the sensor, forced turned off the machine, correctly exited descaling mode, and even unplugged the machine so many times but, light still won’t turn off. It lasted pretty long id say though!
Written by a customer while visiting influenster.com
