Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,416 Reviews)
Rating breakdown 7,416 reviews
5 Stars
5,781
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,273 out of
3,791)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
My new bestie in the kitchen
on February 20, 2026
Posted by: JessicaW
[This review was collected as part of a promotion.] My new best friend in the kitchen! Set up was so easy using the info provided and the QR code was a bonus. It was very easy to brew my first cup and came with everything needed. The machine is very sleek and slim and fits easily under my cabinets. I love the white color at the top. The machine was a bit louder than I expected but so far had brewed amazing espresso.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not bad, but not great.
on February 20, 2026
Posted by: AliciaB
[This review was collected as part of a promotion.] This is the first Nespresso machine I have owned, though I have have used a few at friends’ houses as well as resorts I’ve been to over the years.
Nespresso Vertuo Next in Dark Grey looks gorgeous and sleek on my counter, though it’s bulky for the limited functions it performs. I hate comparing it to my automatic espresso & coffee machine by another brand, but honestly it’s barely smaller than that, and that machine holds and grinds beans, has a water reservoir, and a built in steamer and frother. This just has a small tank, a place to pop in pods, and a small storage bin for pods once they’re used.
For starters, the pods are fun and fairly easy to learn the difference of type by just looking at the sizes. I like that there are different flavors and types (espresso, iced, coffee, carafe) to choose from. The machine itself was very hard to open and lock closed. Weirdly hard. It takes a few tries every time I use it. Auto eject into the collector is nice and I like that Nespresso has a recycling program.
The coffee and espresso it creates is delicious. It has good body and crème’. The machine is loud though. Crazy loud. I was surprised to see that this connects to the app via WiFi/Bluetooth but has no in depth controls like temp or auto double shots for certain pods is you want to program it. I have an older automatic machine that does similar settings so I don’t really understand why this machine needs to connect to WiFi.
Overall this is a fun machine to have. The recycling aspect is phenomenal. The flavor choices are excellent. It’s easy to use, mostly, and makes delicious coffeehouse style drinks quickly.
For the price it’s a good option but for a bit more you could get an easy to use machine that does so much more for even better results.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact but mighty espresso maker
on February 20, 2026
Posted by: DeniseM
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is a space saver and brews delicious espresso and coffees. It was quick and easy to clean. It brews smooth espresso and provides a good amount of froth. If you're looking for a compact but efficient espresso machine I definitely recommend this one.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing
on February 20, 2026
Posted by: FayA
[This review was collected as part of a promotion.] I absolutely love this coffee maker. It had made coffee better than starbucks. It is very easy to assemble and holds a good amount of water. It makes th coffee have the perfect temperature as well.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Ahhhhmazing
on February 20, 2026
Posted by: SaraS
[This review was collected as part of a promotion.] I love the Nespresso Vertuo machine. It has an option for multiple sizes, and single or double espresso. It was so easy to set up and is a breeze to use. Makes a terrific espresso! Definitely worth the purchase!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful machine with incredible coffee — slight
on February 20, 2026
Posted by: CourtneeM
[This review was collected as part of a promotion.] I got offered the off white/cream color Nespresso machine and while I do wish it was brighter white it still looks beautiful on my countertop. Inserting capsules took some getting used to too because you have to press down and twist a bit harder than expected. At first I felt like I was going to break it, but now I realize that’s just how it locks in place. Once I made my first cup I was sold. The coffee is absolutely smooth rich and wayyy better than my Keurig. I especially love the variety pack because it lets you try diff flavors. Huge bonus points for pod recycling program. Luxury coffee at home!
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing machine
on February 20, 2026
Posted by: TanyaM
[This review was collected as part of a promotion.] I’m so happy that I had an opportunity to try this out. It makes amazing coffee. I might have to say that I like it way more than my delonghi. It is so easy. It came with some pods. I love trying out different flavors every morning. It’s always a surprise what I make. It’s very durable and cleaning it is a breeze.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Bye Keurig hello Nespresso
on February 20, 2026
Posted by: PensG
[This review was collected as part of a promotion.] The machine is slim and fits amazing on the counter next to my blender. The color is nice but honestly don’t know how long this will last as the parts seem a little flimsy. I love how small and compact the water reservoir is as it’s enough for multiple cups of coffee and the pod disposal is great. Not sure why there was a need for two pieces - one would have been fine. The cup holder base wobbles and causes the machine to make a sound. I do however love the coffee and appreciated the variety pack as I already put in an order for more of our favorites. Bye keurig for now.
Written by a customer while visiting Nespresso USA