Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,416 Reviews)
Rating breakdown 7,416 reviews
5 Stars
5,781
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,273 out of
3,791)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Great coffee machine
on February 21, 2026
Posted by: AlexandraK
[This review was collected as part of a promotion.] This machine is so beautiful and easy to use. I love it’s size and how sleek it looks on my counter. I mostly brew espresso and double espresso, making this machine perfect for my needs. The double espresso comes out perfect every time. So happy with this machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Versatile and sleek machine
on February 21, 2026
Posted by: AgathaM
[This review was collected as part of a promotion.] I start every morning with a cup of coffee and the Nespresso Vertuo Next has become an invaluable part of my daily routine. The sleek, space-saving design works perfectly for my coffee bar space, and I like that the water vestibule is tucked out of site, but easily visible to view when it’s time for a refill. The used pods are deposited into a hidden compartment right within the machine, further saving space and aesthetics compared to other machines I’ve had. The machine connects to an app via Bluetooth and the setup process was quick and easy. The technology helps me to keep track of when the machine may need maintenance or cleaning. I love the versatility of the coffee options, from brewing a shot of espresso to a full cup of coffee. The machine also has a versatile, moveable stand that goes up and down to reduce any splatter and fits cups of all sizes. I’ve been very happy with this machine and know that if I run into any issues, the support team will be there to assist.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Elegant
on February 21, 2026
Posted by: MaanP
[This review was collected as part of a promotion.] As a coffee enthusiast, the Nescafe Vertuo Next delivers consistently, rich, well- balanced brews with excellent crema. Its versatile pod range satisfies a varied preference, from espresso to larger cups. Elegant design and reliable performance make it a refined choice for daily use.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Good
on February 21, 2026
Posted by: ChelseaM
[This review was collected as part of a promotion.] To be honest I don't love the machine because the pods are expensive and you got buy specific pods it seems like it the pods have a barcode on them that tell how much to dispense out i don't think hold very much water compared to other machine i do like the machine I been using it i love review it makes very good coffee drinks
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee Game Upped!
on February 21, 2026
Posted by: TinaA
[This review was collected as part of a promotion.] I absolutely love the Nespresso Vertuo Next! It is such an easy setup. Pop the pod in and push the button. Brews so fast. A fairly quiet machine. So durable and sturdy. When brewing is finished, open the lid and the pod immediately is dispensed in the trash bin. Thank you Influenster for this fantastic complimentary Nespresso! You have upped my coffee game.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
What an upgrade!
on February 21, 2026
Posted by: JoshuaW
[This review was collected as part of a promotion.] We had a Nespresso machine before so I was really excited to try a newer model. An absolute gamer changer! To start just opeinging and closing the machine is so much easier, the dump canister is easier to get too, and the water reservoir is much easier to get too. The machine worked on the first try where our old model wouldn’t always take the pod and we were losing money. The construction is solid and I’m very excited to put this back into my daily rotation!
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
3
Nespresso is the way to go
on February 21, 2026
Posted by: MistiR
[This review was collected as part of a promotion.] The box was nasty on the I side as you can see. It needs better wrapping around the product. It looked as if had dirt all over it. As for the product itself it does have a noise to it louder than what I expected. It is very fast to get everything put together and love how small the machine is. The cord though could be longer just a bit. This machine heated up very fast and the sizes you can use with the holder worked really good. From hot to cold that is the way to go.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
3
Worth the counter space?
on February 21, 2026
Posted by: PattiH
[This review was collected as part of a promotion.] Out of the box, the machine was quite dusty, I believe as a result of the packaging, so after a good and thorough wipe down I placed it in a similar position as my previous machine. Though this is significantly smaller so takes up less counter space (love this!), the tank being in the back made it harder to access in this position so after a test drive I actually reoriented it to be parallel with my backsplash wall. This made it easier to access both the water and the discard bin but now takes up more counter space than my original machine. Perhaps a trade off I can live with? Yet to be seen.
During making, there is a bit of noise but not at all unbearable. Coffee is smooth, clean, with any mess fully contained and the adjustable cup ledge minimizes any splashing that could occur depending upon if you’re making a shot or full cup. Taste is a personal preference but there are so many great options it’ll be easy to find a fit for the mood of the day.
Written by a customer while visiting Nespresso USA